Jose Paulo Dizon
Basking Ridge,NJ
Summary
Office Associate with over 20 years of experience in supervision and employee mentoring. Demonstrated success in improving operational efficiency and customer satisfaction through effective time management. Recognized for high productivity and consistent task completion. Strong work ethic and adaptability enable collaboration with diverse teams.
Overview
25
25
years of professional experience
Work History
Office Associate III
Brooklyn Public Library - Central Branch
Brooklyn, New York
09.2006 - Current
- Mentors and oversees full-time and part-time clerical employees.
- Supervise processes and conduct inventory of Young Adult and Juvenile materials.
- Enforces BPL policies and procedures.
- Facilitates checking out book returns and library materials.
- Provided customer service, addressing inquiries, and resolving minor issues promptly.
- Coordinated support to facilitate general division operations.
- Ordered office supplies, maintained inventory records, and monitored stock levels.
Office Associate I
Brooklyn Public Library - Central Branch
Brooklyn, New York
11.2003 - 08.2006
- Created and maintained periodical records in Sierra.
- Coordinated supervision and guidance for clerical full-time and part-time employees.
- Facilitated schedule organization and tracked time-off requests for clerical full-time and part-time employees.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Coordinated support to facilitate general office operations.
Office Aide
Brooklyn Public Library - Central Branch
Brooklyn, New York
11.2000 - 10.2003
- Compiled periodicals for binding.
- Facilitated patrons in accessing periodical reference inquiries and computer sign-up processes.
- Recorded received periodicals.
Education
High School Diploma -
Dominican School
Tarlac, Philippines03-1997
Skills
- Inventory management
- Customer service
- Team collaboration
- Policy enforcement
- Problem solving
- Time management
- Employee mentoring
- Operations support
- Excel spreadsheets
Accomplishments
Above and Beyond Customer Service 2002
Timeline
Office Associate III
Brooklyn Public Library - Central Branch
09.2006 - Current
Office Associate I
Brooklyn Public Library - Central Branch
11.2003 - 08.2006
Office Aide
Brooklyn Public Library - Central Branch
11.2000 - 10.2003
High School Diploma -
Dominican School