JOSEPH A. RAPPOSELLI

Serve as the primary relationship manager for Behavioral Health, SUD, and IDD provider organizations throughout Delaware and the surrounding region.
Lead onboarding and pharmacy transition initiatives, ensuring seamless implementation, workflow alignment, and regulatory compliance.
Act as the primary liaison between client leadership, pharmacy operations, and executive teams to ensure responsive service delivery.
Build and maintain relationships with administrators, clinical leaders, and key decision-makers to support long-term partnerships.
Collaborate with pharmacists and operational staff to optimize medication management, packaging, delivery, and reporting services.
Resolve service issues proactively and coordinate internal resources to deliver timely, effective solutions.
Conduct account reviews, identify growth opportunities, and recommend service enhancements that improve client outcomes and satisfaction.

• Lead the overall vision, strategic planning, management, and execution of a dynamic alumni engagement program focused on building meaningful short- and long-term relationships.
• Implement creative and systematic approaches to alumni outreach, both in-person and virtually, ensuring effective programming and consistent branding.
• Evaluate and enhance the Alumni Relations program to align efforts with alumni interests and institutional goals.
• Foster collaboration between alumni and internal school partners to expand alumni volunteerism, mentoring, career networking, and community-building initiatives.
• Provide leadership and administrative oversight of the Alumni Association; support the Association President in advancing both short- and long-term strategic objectives.
• Plan, coordinate, and execute a full calendar of alumni events, including Reunion Weekend, regional/local gatherings, the Alumni Hall of Fame induction, senior sports banquet, veterans recognition events, and quarterly alumni meetings.
• Manage all logistics, including vendor relations, staffing, event setup, communications, and ticket sales.
• Develop and manage alumni-focused digital content and communications across multiple social media platforms.
• Contribute to cross-departmental initiatives and advancement projects in collaboration with the Chief Advancement Officer.

• Reported directly to the Director of Sales, managing a portfolio of over 2,000 SKUs spanning beer, flavored malt beverages, and spirits.
• Led a cross-functional internal team (marketing, inventory, retail service, accounts receivable, and operations) to support a sophisticated multi-location national account, Total Wine, the company’s largest customer.
• Oversaw all product launches and brand activation in flagship Total Wine locations, focusing on increasing national distribution.
• Conducted in-store staff training and organized supplier product sampling for both internal teams and account partners.
• Maintained direct communication with international suppliers including MillerCoors, Yuengling, Diageo, Heineken, Lagunitas, and Founders to ensure successful market penetration and brand integrity.
• Executed national sales programs and collaborated on integrated marketing initiatives.
• Acted as the primary liaison between Standard and its largest retail partner, handling negotiations, issue resolution, and executive-level reporting.
• Interviewed, hired, and mentored new sales and merchandising staff, preparing them for promotion and long-term success.

Brand Development Manager
September 2014 – July 2016
Promoted to oversee strategic supplier relationships and brand performance across the company’s portfolio.

• Served as the primary liaison between suppliers and N.K.S., making decisions on brand assortment, pricing, and profitability (maintained minimum 25% margin).
• Developed and presented Annual Business Plans (ABPs), including distribution, costs, volume goals, and marketing strategy for each supplier.
• Managed a $500K promotional and advertising budget to support brand visibility and in-store programming.
• Created seasonal marketing plans, sales incentives, and promotional toolkits for internal sales teams.
• Collaborated with inventory managers for volume forecasting and execution of promotional timelines.
• Key 2015 results:
  Modelo Especial: 200K+ cases sold (+19.4%)
  Corona Light: 100K+ cases sold (+13.9%)
  Red Bull: 20K+ units sold (+5.3%)
  Total supplier volume: 947,850 cases (+12.1% YoY)

Key Account Sales & Merchandising Manager
January 2011 – August 2014
Promoted to expand responsibilities with statewide event and retail merchandising leadership.

• Managed all key account sales duties while leading the planning and execution of company-wide special events and merchandising programs.
• Designed customized retail merchandising plans in collaboration with Sales Directors and Area Managers to enhance retailer engagement.
• Supervised a dedicated three-member merchandising team, ensuring brand standards and execution quality across Delaware.
• Enhanced the company’s presence at high-visibility retail and promotional events through targeted program design.

Key Account Sales Manager
July 2006 – January 2011
Promoted to manage top-tier accounts and oversee a large sales portfolio.

• Managed a product portfolio of 1,000+ SKUs generating $20M+ in annual revenue, representing 15% of total company volume.
• Increased sales from 656,692 to 675,046 cases (+2.8%) during a down economy through customer focus and execution discipline.
• Led a four-member sales team responsible for servicing flagship retail accounts.
• Oversaw all national product launches, in-store training, and supplier coordination.
• Partnered with suppliers like Anheuser-Busch, Constellation Brands, and Boston Beer to enhance account performance and brand presence.
• Coordinated forecasts with buyers and reported performance directly to senior leadership.

Sales Associate
July 1996 – July 2006
Hired into sales team and steadily advanced through consistent overperformance.

• Managed high-volume sales territories with 80+ retail accounts, including major chains and college-market retailers.
• Generated orders, managed customer relationships, tracked promotional performance, and resolved service issues.
• Successfully executed supplier sales programs; awarded national recognition for the highest Bud Light sales increase in the U.S. (1999).
• Completed cross-training with major suppliers to elevate service quality and market execution.