Joseph Abdella
San Dimas,CA
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with attention to important details.
Overview
9
9
years of professional experience
Work History
Home Caretaker
Insurance Provider
02.2023 - 04.2024
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Remained alert to problems or health issues of clients and competently responded.
Emergency Roadside Assistant
24 Tow
07.2021 - 01.2023
- Provided accurate and timely information to dispatchers regarding location of service calls
- Utilized extensive knowledge of local geography to effectively route tow trucks and other support vehicles
- Communicated effectively with team members to ensure smooth operations and speedy assistance for customers in need
- Ensured customer satisfaction by following up on completed service calls and addressing any concerns or complaints
Emergency Roadside Assistant
Sanders Towing Inc
03.2018 - 03.2021
- Provided accurate and timely information to dispatchers regarding location of service calls
- Utilized extensive knowledge of local geography to effectively route tow trucks and other support vehicles
- Communicated effectively with team members to ensure smooth operations and speedy assistance for customers in need
- Ensured customer satisfaction by following up on completed service calls and addressing any concerns or complaints
HVAC Assistant
Muller Air
09.2015 - 01.2019
- Supported customers by listening to concerns and fully correcting problems
- Diagnosed and repaired electrical problems with different systems
- Examined and tested machinery, equipment, components and parts for defects to maintain proper functioning
- Assisted with repairs by fabricating and welding parts based on technical specifications
- Reassembled equipment after repairs and tested components to verify performance
- Monitored safe and efficient operation of equipment
- Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace
Pizza Shop Assistant
Fratellos Pizza
08.2016 - 01.2018
- Prepared high-quality pizzas according to company recipes or customer orders
- Managed food order slips to prepare pizza on time and according to customer specifications
- Remained proficient in dough mixing and hand-stretching dough to keep up with product demand
- Resolved any complaints or concerns raised by customers promptly addressing issues professionally
Education
High School -
San Dimas High School
San Dimas, CA08-2015
Timeline
Home Caretaker
Insurance Provider
02.2023 - 04.2024
Emergency Roadside Assistant
24 Tow
07.2021 - 01.2023
Emergency Roadside Assistant
Sanders Towing Inc
03.2018 - 03.2021
Pizza Shop Assistant
Fratellos Pizza
08.2016 - 01.2018
HVAC Assistant
Muller Air
09.2015 - 01.2019
High School -
San Dimas High School
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