Joseph Abraham
STATEN ISLAND,NY
Summary
Energetic, reliable and motivated to learn about Dental assisting and eager to be part of an amazing dental team. Skilled in working under pressure and adapting to new situations and challenges. Successful at building relationships with colleagues and customers. Dedicated to practice growth and focus on providing top quality customer care.
Overview
3
3
years of professional experience
Work History
Grocery Shopper
Instacart
Staten Island, NY
01.2024 - Current
- Resolved discrepancies between store invoices and customer orders.
- Delivered groceries to customers' homes in a timely manner.
Service Associate
Amazon
Staten Island, NY
09.2022 - 07.2023
- Stowed merchandise in designated areas of the warehouse, including shelves, racks and bins.
- Maintained accurate inventory records by scanning bar codes for items received and shipped.
- Processed orders, returns, exchanges, refunds.
Customer Service Associate
Kohls Department Store
Staten Island, NY
03.2021 - 06.2022
- Resolved customer inquiries in a timely manner.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Some College (No Degree) - Psychology
St. Josephs University
Brooklyn, NY05-2026
Skills
- Microsoft Word
- Microsoft Excel
- Statistical Analysis
- Data Entry
- Social Media
- POS Software
- Computer Skills
- Coaching and training
Languages
English
Full Professional
Malayalam
Limited
Accomplishments
- PSAL All Academic First Team Award
- NYPD Police Basketball League Award
- Christian Youth Basketball Coach
References
References available upon request.
Timeline
Grocery Shopper
Instacart
01.2024 - Current
Service Associate
Amazon
09.2022 - 07.2023
Customer Service Associate
Kohls Department Store
03.2021 - 06.2022
Some College (No Degree) - Psychology
St. Josephs University