Joseph Adamapolis
Langhorne,PA
Summary
A seasoned professional with a proven track record at Florida Blue - Blue Cross Blue Shield of Florida, I excel in client relations and policy knowledge. Demonstrated success in enhancing customer loyalty through exceptional service and ethical practices. Skilled in leading teams to achieve operational efficiencies, I bring a blend of technical management and interpersonal skills to the table.
Overview
11
11
years of professional experience
Work History
Insurance Agent
Florida Blue - Blue Cross Blue Shield Of Florida
04.2022 - 08.2024
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Government Contractor
Let The Voters Decide
04.2017 - 02.2022
- Used strong technical management, program management, and cross-group collaboration skills to lead diverse functional teams.
- Reduced operational costs through effective resource allocation and budget management.
- Handled Payroll and Hiring protocol
- Ballot initiatives
- Get out the vote
Outbound Team Leader
Donor Services Group
03.2013 - 06.2018
- Maintained a safe work environment by enforcing safety protocols and conducting regular inspections.
- Improved shipment accuracy using quality control checks before dispatching items to customers.
- Managed a team of 10-15 associates, ensuring consistent adherence to company policies and procedures.
Education
Bachelor of Science - Psychology
Edinboro University of Pennsylvania
Edinboro, PA06-2013
Skills
- Customer Service
- Licensed Insurance Agent
- Professionalism and Ethics
- Quotes and sales
- Policy Knowledge
- Client needs analysis
- Client Relations
Timeline
Insurance Agent
Florida Blue - Blue Cross Blue Shield Of Florida
04.2022 - 08.2024
Government Contractor
Let The Voters Decide
04.2017 - 02.2022
Outbound Team Leader
Donor Services Group
03.2013 - 06.2018
Bachelor of Science - Psychology
Edinboro University of Pennsylvania
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