Joseph A Fortner
Lavalette,United States
Summary
Results-oriented Program Analyst with a strong commitment to providing valuable insights for strategic decision-making and program planning through effective analysis. Proficient in utilizing industry-leading software and leveraging 15 years of experience in the Healthcare Data Analytics industry. Known for exceptional organizational skills, efficiency, and meticulous attention to detail.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Program Analyst
VHA Support Service Center
08.2015 - Current
- Company Overview: This is a federal job
- I provide project coordination with appropriate business, technical and/or healthcare domain knowledge
- I am the project coordinator for seven products
- One example of this was my work on the VSSC PACT Act product
- I coordinated the development of this product with business knowledge of the legislation that was coordinated with other national program offices, including Office of Health Transformation and Office of Primary Care
- Technical knowledge of how to use the various development software of T-SQL, SSIS (Integration Services), and PowerBI to retrieve the necessary data, process it, transform it into useable information based on developed business logic, and then also present it in a way that met the needs of customers in the field and national offices
- Healthcare domain knowledge was used to know what data to retrieve, where it was located, and what it means in order to successfully build the product
- I was both the coordinator and developer of the product that is used nationally
- I have lead staff in data analysis, data mining, reporting, and program development for designated content areas; consulting with a variety of customers to understand needs, develop solutions, both in conceptual design and in coding, and ensure that the initiatives being delivered are of a high standard in terms of fit for purpose, design and code
- In addition to performing each of these in the projects I manage, I also lead staff on a national Question and Answer call
- This call allows me to work with staff from across the nation that have various data needs and we do live demonstrations on how to meet those specific needs
- This involves discussions of data sources, building reports in various analysis software like Pyramid and PowerBI, and original data source tables and coding
- Another example was my development of the Service Act product
- I lead discussions with the Women's program office to learn about data needs, coordinated with staff from various VSSC teams and other subject matter experts, developed the SQL coding to retrieve data, developed the SSIS process to develop table and ensure automation update daily with the data, and designed the PowerBI report
- This end product was approved by the Women's Program Office leadership and is being used nationally
- I collaborate and provide consultation at all levels of an organization, designing, developing and deploying information, data collection applications, analytic studies, and other automated tools to assist in providing oversight of critical functions related to the organization
- My previous examples of Service Act product development and PACT Act product development were examples of my collaboration and consultation with colleagues internal to the VSSC, national program offices to meet specific reporting needs, and even indirectly from congressional inquiries
- In addition to these examples, I developed and manage a data table used across the VSSC for demographics
- This provides critical demographic data that can be consistently used across products and has been automated to update daily
- One critical piece of data that was recently added was ADI (Area Deprivation Index) that is used for analytic studies by Office of Health Equity
- I maintain knowledge and skill in advanced programming techniques and languages including SQL, HTML, JavaScript, Java, XML, MDX, Visual Basic
- My current duties include the use of Microsoft Business Intelligence (BI) Suite, including SQL, SSIS (Integration Services), SSRS (Reporting Services) , and SSAS (Analysis Services)
- I have experience with various programming languages such as SQL, MDX, OLAP, JavaScript, and HTML
- In addition, experience with BIOffice, Pyramid Analytics, Reporting Services, and PowerBI
- Routinely work with data sources such as CDW (Corporate Data Warehouse) and Enrollment data to transform into useable data for stakeholders
- This includes creating business rules for the data and data definitions for the data products the customers use
- I produce information and evaluate/analyze, on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives
- Examples of this include monitoring report usage (quantitative), customer satisfaction scores (quantitative and qualitative), and suggestion/feedback (qualitative) from customers
- In addition, I have worked with Office of Performance Measure staff in developing and quantitative reporting various performances measures monthly for workload and Toxic Exposure Screening volumes
- I plan, assign, and review work of subordinates for all of the projects I manage, subordinates being others work on the project that are not the coordinator
- I ensure appropriate assignments are made and returned, so that projects are successfully completed timely
- I have vast experience and training in data management, customer service, leadership, and health informatics
- This is a federal job
- Salary: $130,988.00 USD Per Year
- Hours per week: 40
- Series: 0343 Management And Program Analysis
- Pay Plan: GS - General Schedule (Ch
- 51, 5 U.S.C.)
- Grade: GS13
- Supervisor: Morgan Selig ((216) 801-3644)
- Okay to contact this Supervisor: Yes
Senior Pastor
Sunshine Free Will Baptist Church
01.2010 - Current
- Senior pastor of the church which involves needed written and verbal communication skills
- Direct and manage the ministries and ministry leaders of the various departments of the church
- Moderate business meetings
- As pastor, I am also involved in the leadership of a conference of churches
- I have served as the treasurer of that conference, requiring organizational skills, report development, analysis of finances, and written and verbal communication skills
- As pastor, I am also involved in state leadership for our denomination
- I currently serve as the chairman of the State Mission Board
- The duties for this position include developing the agenda for our meetings, planning, assigning, and reviewing work by those on the mission board and by missionaries in the field
- I am also responsible for moderating the business meetings of this board and reporting to the executive board our progress
DSS Data Analyst/Acting VISN 9 DSS Program Manager
VAMC Huntington
11.2007 - 08.2015
- Write queries using Microsoft SQL
- Create reports using Reporting Services (BIDS)
- Deployed Microsoft Excel Power Pivot reports as well to Power Pivot Gallery on SharePoint
- Experienced in ProClarity, Microsoft Excel, Microsoft Map Point, and some working knowledge of Pyramid Analytics (replacement of ProClarity)
- Worked with all offices within the medical center to curate data and produce reports to meet data needs (Chiefs of Staff, Managers of various offices, and general staff for various improvement projects)
- Completed MidSouth HealthCare Network Leadership Institute 2006)
- Created weekly reports that I presented weekly to the Medical Center Leadership
- The position, though located at the medical center, was a VISN position
- Therefore, I also collaborated with other analysts throughout the VISN and assisted other medical center needs within the VISN
- Worked with Facility Leadership and Human Resources on the annual Employee Satisfaction results
- This work included collaborating with leadership to better understand reporting needs for a more complete understanding of the results
- Served in a special detail capacity at the request of VISN leadership for our director
- The Medical Center Director was visually impaired and the emails that he would receive that often included charts, was not readable via the special software on his computer
- Therefore, my role was to interpret the data from the various charts and graphs and translate them into words (put them in a readable format)
- This way, his computer could read what I had put into wording
- I served in this capacity for many months, basically as long as I was needed
- This speaks to my ability to interpret both quantitative and qualitative data and put them into usable formats for process improvement
- Served a detail as the VISN Program Manager for a period of approximately 6 months, while the VISN Program Manager was serving a different detail
- As VISN Program Manager (GS-14) I was responsible for the oversight of all program analysts within the VISN, in addition to the data analytic needs of the medical center where I was stationed
- I was responsible for planning, assigning and reviewing work to be accomplished by subordinates; directing and managing employees within DSS service for all sites within VISN 9
- Taught several courses at the facility on the use of Microsoft Excel and Proclarity
- This helped develop other leaders in the medical center in the usage of data tools for daily operational needs
- I established and maintained a good rapport with leaders in various disciplines (physicians, nurses, and other healthcare and non-healthcare professionals in the medical center and across VISN 9)
- Salary: $97,000.00 USD Per Year
- Hours per week: 40
Quality Management - Staff
VAMC Huntington
01.2006 - 11.2007
- Quality Management Chart Reviews and Data analysis
- This included use of ProClarity and Excel (formulas, pivot tables, etc.)
- I served on several RCA's (Root Cause Analysis) which required data gathering, data interpretation, and data reporting to leadership
- In addition, I served in a detail role as the facility ACA (Advanced Clinic Access Coordinator)
- This also included creating and reporting quantitative data and working with various facility leadership in process improvement changes to help improve access to care
- I was responsible for obtaining, analyzing, and reporting data to various leadership committees
- In addition, my duties also included various aspects of Joint Commission preparedness
- Salary: $59,700.00 USD Per Year
- Hours per week: 40
Nurse Manager
VAMC Huntington
12.2003 - 01.2006
- Nurse Manager of Intensive Care Unit
- Manager approximately 20 FTE
- In charge of scheduling
- Responsible for planning, assigning and reviewing work to be accomplished by nursing staff; directing and managing nurses within the Intensive Care and Specialty areas
- I was responsible for ensuring competencies, performing annual assessments for each staff member, and coordinating needed instructional trainings
- As Manager I was also the chairman of the Intensive Care Unit Committee
- This committee was comprised of various disciplines (physicians, respiratory therapists, nurses, Chief of Medicine, and Quality Management)
- In addition to running the meeting, I was responsible for presenting reviews/data
- Examples of these reports were: reviewed and presented evaluation of all Code Blue incidence that occurred at the facility, reviewed and presented documentation of all use of restraints, etc.)
- As the manager, I was called upon when any issues arose that involved patient care in the Intensive Care Unit or Dialysis Unit (family members, staff, management, and/or physicians)
- Being involved in Ethics Consults would have been part of my responsibilities as the Nurse Manager
- Obtained Master's Degree with focus on Nursing Administrative during this time
- One example of a leadership change that I made was the notification of Chronic Hemodialysis patients being admitted
- Part of my responsibility as Nurse Manager was to manage the specialty unit of nurses
- This included the heart catheterization lab and the hemodialysis unit
- The nurses in that unit performed hemodialysis on inpatients
- The issue we faced was not being notified until late in the work day that a dialysis patient was admitted
- This resulted in nurses having to stay over for overtime pay
- We created a team in CPRS of all known hemodialysis patients
- We then worked with OIT/business staff to create a rule to send a View Alert to the nursing staff when one of these patients were in the ER or was admitted to the hospital
- This allowed for earlier notification to the nurses of the potential for dialysis
- I was also a member of the Nursing Professional Standards Board during this time, and even chaired the board during my tenure as a nurse
- The role of that board was to review and recommend promotions for nurses and/or to help set salaries for nurses being onboarded
- I also sat several interview panels for various nursing leadership positions during these years
- Salary: $47,500.00 USD Per Year
- Hours per week: 40
Registered Nurse
VAMC Huntington
06.2001 - 12.2003
- Intensive Care Nurse
- Completed all necessary annual trainings required for the position (any training the facility required to meet certain guidelines, such as Joint Commission)
- In caring for the patient, I also regularly interacted with family members to update them on their loved one, as appropriate (following HIPPA regulations)
- As an Intensive Care nurse, I would have been able to order Ethics consults if deemed necessary and appropriate
- Also, any ethical concern, such as an impaired physician or other healthcare worker, would have been appropriate for me to raise
- Obtained CCRN certification during my time in the Intensive Care Unit as well
- Salary: $35,000.00 USD Per Year
- Hours per week: 40
VALOR Student
VAMC Huntington
06.2000 - 06.2001
- One of only two senior nursing students selected to participate in this program in 2000
- Salary: $25,000.00 USD Per Year
- Hours per week: 20
Education
Master's degree - M.Div: Chaplaincy
Liberty University
Lynchburg, VA12.2020
Master's degree - Master's Nursing Administration
Marshall University
Huntington, WV07.2005
Bachelor's degree - Nursing
Marshall University
Huntington, WV06.2001
Skills
- Microsoft SQL
- Microsoft SSIS
- SSRS
- SSAS
- BiOffice
- Pyramid 2018
- PowerBI
- Microsoft Excel
Accomplishments
- Collaborated with team of four in the development of national PACT Act PowerBI Reports.
- Resolved product issue through consumer testing.
Job Related Training
- MidSouth Healthcare Network Leadership Institute, 08/31/06
- Healthcare Analytics Program, 06/12
- Intermediate Analytics - Track 2, 10/14
- Suicide PAIR (Prevention, Assessment, Intervention, & Recovery), 06/20
Day Phone
3044296755
Desired Locations
Huntington, WV, United States
Awards
2024, Received two special contribution awards for exceptional work on special projects for national leadership.
Certification
- Licensed Registered Nurse - 2001 to Present
Languages
English
Native or Bilingual
Timeline
Program Analyst
VHA Support Service Center
08.2015 - Current
Senior Pastor
Sunshine Free Will Baptist Church
01.2010 - Current
DSS Data Analyst/Acting VISN 9 DSS Program Manager
VAMC Huntington
11.2007 - 08.2015
Quality Management - Staff
VAMC Huntington
01.2006 - 11.2007
Nurse Manager
VAMC Huntington
12.2003 - 01.2006
Registered Nurse
VAMC Huntington
06.2001 - 12.2003
VALOR Student
VAMC Huntington
06.2000 - 06.2001
Bachelor's degree - Nursing
Marshall University
Master's degree - M.Div: Chaplaincy
Liberty University
Master's degree - Master's Nursing Administration
Marshall University
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