Joseph Agens
Netcong,NJ
Summary
Resourceful Service Technician specializing in troubleshooting, preventive maintenance, and customer service. Known for high productivity and efficient task completion. Excel in time management, problem-solving, and adaptability, consistently meeting and exceeding job expectations while ensuring optimal operational functionality and high levels of client satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Technician
Joyce Honda
Denville, NJ
01.2024 - Current
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
- Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
Assistant Front End Manager
ShopRite
Byram, NJ
11.2021 - Current
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Supervised cashiers in handling transactions accurately and efficiently.
- Managed daily operations of the front end area including opening and closing duties.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Fuel Dock Attendant
Barner Brothers Marina
Lake Hopatcong, NJ
04.2023 - 09.2023
- Assisted customers with fuel selection, pump operation, and payment options.
- Maintained cleanliness of the dock area by sweeping, mopping, and disposing of garbage properly.
- Provided assistance to boaters in docking their vessels at the marina.
- Cleaned spills immediately according to EPA regulations and ensured proper disposal of hazardous waste materials.
Education
Automotive & Diesel Mechanic
Universal Technical Institute of New Jersey
Bloomfield, NJ01-2026
High School Diploma -
Lenape Valley Regional High School
Stanhope, NJ06-2024
Skills
- Work Documentation
- Customer Service
- Troubleshooting skills
- Valid Driver's License
- Power tool proficiency
- Hand tools proficiency
- Attention to Detail
- Professional and Courteous
- Installation and Repair
- Maintenance and repair
Accomplishments
- 1st Place in Universal Technical Institute's Top Tech Challenge
Certification
- Certified EMT
References
References available upon request.
Timeline
Service Technician
Joyce Honda
01.2024 - Current
Fuel Dock Attendant
Barner Brothers Marina
04.2023 - 09.2023
Assistant Front End Manager
ShopRite
11.2021 - Current
Automotive & Diesel Mechanic
Universal Technical Institute of New Jersey
High School Diploma -
Lenape Valley Regional High School
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