Joseph Alele
Atlanta,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
3
3
years of professional experience
Work History
Tax Clerk
Eskay Consulting Group, L
12.2022 - 09.2023
- Streamlined business processes for enhanced operational efficiency
- Led enthusiastic training and development programs, fostering employee growth
- Implemented innovative technology solutions, driving business modernization
- Provided exceptional customer service by addressing questions related to taxes quickly, thoroughly explaining the logic behind various decisions made on their behalf.
- Optimized tax filing processes, reducing errors by 15% and enhancing compliance
- Introduced automated tax software, boosting accuracy and employee productivity
- Mentored junior staff in tax regulations, elevating team's expertise
- Enhanced tax compliance by accurately reviewing and processing client tax returns.
- Developed strong relationships with clients through clear communication and consistent follow-up, leading to high retention rates.
Cashier
CVS
01.2022 - 11.2022
- Managed accurate cash handling and inventory control, minimizing discrepancies
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Teamed up with staff to deliver exceptional customer service, boosting store ratings
- Implemented a feedback system to enhance the shopping experience
- Eagerly learned new product details to better assist customers, enhancing sales
- Boosted sales through proactive customer engagement and product knowledge
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Team Member
Chick Fil A
03.2021 - 01.2022
- Mentored 5 new team members, enhancing team cohesion
- Led weekly team meetings to discuss goals, uplifting team morale
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Education
Diploma -
North clayton high school
05.2023
Georgia Military College
12.2022
Skills
Leadership
Strategic planning
Problem-solving
Professionalism and Integrity
Strong Communication Skills
Customer interaction
Strong teamwork
Cleaning and sanitizing
Exceptional customer service
Strong Work Ethic
Ethnicity
African-American
Personal Information
Age: 18
Hobbies and Interests
- Playing soccer
- Indulging in video games
Timeline
Tax Clerk
Eskay Consulting Group, L
12.2022 - 09.2023
Cashier
CVS
01.2022 - 11.2022
Team Member
Chick Fil A
03.2021 - 01.2022
Diploma -
North clayton high school
Georgia Military College