Joseph Alfano

• Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
• Trained junior technicians on proper techniques, safety protocols, and company procedures, raising overall team performance levels.
• Ensured all work met local building codes by staying current with regulations and guidelines.
• Diagnosed and repaired leaks efficiently, minimizing property damage and water loss.
• Improved client relations through clear communication regarding project progress updates or changes in scope as needed throughout the duration of a job order assignment.
• Installed various plumbing systems with accuracy and attention to detail, resulting in high-quality outcomes.

• Contributed to the company''s reputation for excellence by consistently meeting or exceeding performance metrics related to workmanship quality, timeliness of service delivery, and customer satisfaction ratings.
• Reduced callbacks by providing thorough inspections and implementing preventative maintenance measures for clients'' plumbing systems.
• Assisted in the development of a comprehensive preventative maintenance program for clients, identifying potential issues and providing cost-effective solutions before problems escalated.
• Maintained safe working environments through regular site inspections, hazard assessments, and implementation of corrective actions when necessary.
• Maximized project profitability by accurately estimating labor hours, material costs, and equipment rentals for various jobs.

• Performed skilled pipefitting tasks using a variety of materials including copper, PVC, cast iron, and stainless steel piping systems.
• Resolved complex plumbing issues through effective troubleshooting, diagnosis, and repair strategies.
• Leveraged expertise in blueprint reading and interpretation to ensure accurate implementation of plumbing system designs.
• Conducted comprehensive assessments of existing plumbing systems for renovation projects, recommending upgrades or replacements as necessary.
• Established a reputation for excellent customer service by addressing client inquiries promptly and professionally throughout the project lifecycle.

Over seeing jobs and crew members