Joseph Allain
Traverse City
Summary
Dedicated and dynamic, demonstrated exceptional time management and teamwork as a barista, dishwasher, and food runner, enhancing service efficiency and customer satisfaction. Excelled in fast-paced environments, quick learning with cleaning, sanitizing, and cash handling. Proven ability to foster positive relationships with both team members and patrons, significantly contributing to a collaborative and productive workplace.
Overview
4
4
years of professional experience
Work History
Dishwasher
Archies West Bay Diner
08.2023 - 10.2024
- Followed supervisor instructions to complete tasks on time.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
Barista
Dunkin' Donuts
05.2023 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Usually managed the P.O.S. systems in either the front counter or the drive-through.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Food Runner
Magnolia 525 Tavern
04.2023 - 08.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
Barista
Dunkin' Donuts
11.2020 - 03.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Would often be tasked with opening and/or closing the store alone, being in charge of prep work for all stations.
- Made many different kinds of sandwiches, and maintained the ingredients and equipment necessary.
Education
High School Diploma -
Gloucester High School
Gloucester, MA06-2021
Skills
- Strong work ethic
- Cleaning and sanitizing
- Attention to detail
- Time management
- Friendly and outgoing
- Team player
- Opening and closing duties
- Cash handling
- Teamwork and collaboration
Timeline
Dishwasher
Archies West Bay Diner
08.2023 - 10.2024
Barista
Dunkin' Donuts
05.2023 - 08.2023
Food Runner
Magnolia 525 Tavern
04.2023 - 08.2023
Barista
Dunkin' Donuts
11.2020 - 03.2022
High School Diploma -
Gloucester High School
Similar Profiles
Leah WanamakerLeah Wanamaker
CASHIER, HOSTESS at BAY 34TH STR DINERCASHIER, HOSTESS at BAY 34TH STR DINER
Valentina VucenikValentina Vucenik
Hostess at Blue Bay DinerHostess at Blue Bay Diner
Sophia PavlatosSophia Pavlatos
Floor Manager (Night) at East Bay DinerFloor Manager (Night) at East Bay Diner