Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Allard

Lodi,CA

Summary

Results-driven Clinical Account Manager known for productive and efficient task completion. Skilled in client relationship management, strategic planning, and healthcare compliance. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and client satisfaction.

Overview

7
7
years of professional experience

Work History

Clinical Account Manager

Koelis
Princeton, NJ
10.2023 - Current
  • Managed and developed relationships with assigned accounts to ensure customer satisfaction.
  • Provided clinical education and training to customers on products and services.
  • Identified key decision makers within prospective accounts who could influence purchasing decisions.
  • Employed active listening and interpersonal talents to effectively interact with various individuals, including physicians, patients and fellow employees.
  • Collaborated with healthcare professionals to deliver high-quality patient care.

Cryotherapy Clinical Specialist

Agiliti Health
Sacramento, CA
12.2022 - 09.2023
  • Provided guidance and support to medical staff regarding best practices in patient care.
  • Collaborated with other healthcare professionals to ensure optimal quality of care for patients.
  • Executed clinical education programs for target accounts to facilitate knowledge, increase product utilization and generate account revenue.
  • Demonstrated clinical knowledge, expertise, and proper usage of Varian products.
  • Facilitated clinical support to physicians, hospital staff, and healthcare personnel to optimize the use of Varian products.
  • Collaborated with the territory sales manager to generate product evaluation leads.

Cryotherapy Specialist

HealthTronics
Sacramento, CA
10.2017 - 12.2022
  • Provided cryotherapy treatments to clients in accordance with established protocols and safety procedures.
  • Maintained accurate records of all treatments provided to clients, ensuring compliance with applicable regulations.
  • Educated clients on the benefits of cryotherapy treatments and informed them about potential risks or side effects associated with these therapies.
  • Ensured that all equipment used for cryotherapy was properly cleaned and maintained after each use.
  • Collaborated with a multidisciplinary team of healthcare professionals to ensure optimal patient outcomes.
  • Conducted periodic inventory checks of supplies and materials needed for cryotherapy treatments.
  • Communicated with management or other staff to resolve problems.
  • Calibrated, troubleshot or repaired equipment and corrected malfunctions.

Education

High School Diploma -

Tokay High School
Lodi, CA
06-1999

Some College (No Degree) - General Studies

San Joaquin Delta College
Stockton, CA

Some College (No Degree) - Liberal Arts And Sciences

Eastern Oregon University
La Grande, OR

Skills

  • Team Meetings
  • Supervisory Experience
  • Records Management
  • Patient Engagement
  • Training and mentoring
  • Strategic Planning
  • Continuous Improvement
  • Managing patient cases
  • Patient Care
  • Addressing questions and concerns
  • Clinical Instruction
  • Procedure Implementation
  • Clinical Quality Improvement
  • Care Delivery
  • Staff Development
  • Inventory Management
  • Direct Patient Care
  • Appointment Scheduling
  • Managerial experience
  • Clinical education
  • Medical procedure knowledge
  • Clinical safety
  • Clinical Documentation

Timeline

Clinical Account Manager

Koelis
10.2023 - Current

Cryotherapy Clinical Specialist

Agiliti Health
12.2022 - 09.2023

Cryotherapy Specialist

HealthTronics
10.2017 - 12.2022

High School Diploma -

Tokay High School

Some College (No Degree) - General Studies

San Joaquin Delta College

Some College (No Degree) - Liberal Arts And Sciences

Eastern Oregon University

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Joseph Allard