Joseph Allen
Albuquerque,NM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
27
27
years of professional experience
Work History
Assistant Bar Manager
Howie's Sports Page
05.2021 - Current
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Consulted with managers to organize special events and promotions.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Closed out cash register and prepared cashier report at close of business.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Postman
USPS
08.2019 - 10.2020
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Monitored weather conditions regularly to adjust delivery routes accordingly.
- Handled mail and packages with care to prevent damage during delivery.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
- Distributed mail on foot to residences and businesses, delivering to approximately customers per shift.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Auto Salesman
Rich Ford
12.2017 - 05.2018
- Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Contacted associated dealerships to locate desired vehicles meeting customer specifications.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Demonstrated vehicle features and conducted test drives.
- Completed registration paperwork and sales documentation.
- Resolved customer concerns regarding loan financing and warranties.
- Completed sales contracts, purchase documentation, registration paperwork and dealership records.
- Outlined sales, warranty, and service procedures.
- Offered comprehensive knowledge of vehicle operations and brand features.
- Answered telephone and email inquiries from potential customers.
Solider
US Army
06.1999 - 06.2014
- Responded calmly and professionally to chemical, biological and nuclear threats.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Managed weapon handling, delivery and shipping systems.
- Prepared and submitted personnel, ordnance and operational reports.
- Operated and maintained armored vehicles.
- Provided professional reconnaissance and security support during varied operations.
- Trained in conflict resolution among subordinates, equals and superiors.
- Surveyed company overall health and preparedness.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Secured and protected military property, assets, and personnel.
- Risk-assessed environments and implemented appropriate security measures.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Coached and mentored new recruits for motivated, high-performing teams.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Responded to and assisted in medical emergencies.
- Trained in small arms, anti-armor and indirect fire weapons.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
- Relayed crucial information and coordinated operations using radio communications equipment.
- Maintained required level of proficiency in use of firearms.
- Gave individual evaluations based on fitness and combat readiness.
- Looked after weapons by scheduling and performing organizational and preventive maintenance.
- Designated mandatory reporter for sexual assault and responder for suicide prevention situations.
- Delivered prompt first aid and medical care to injured personnel, optimizing outcomes.
- Dealt with inter-company conflicts to remove obstacles to troop readiness.
- Reloaded and resupplied weapons systems to maintain preparedness against enemy threats.
- Navigated terrain in hostile and non-hostile conditions, achieving positive outcomes.
Waiter/ Bartender/Kitchen Manager
Assets Grill And Southwest Brewing Company
03.1996 - 05.1999
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Purchased food and cultivated strong vendor relationships.
- Calculated prices of ingredients to monitor food costs and control expenses.
- Motivated staff to perform at peak efficiency and quality.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Coordinated with catering staff to deliver food services for special events and functions.
- Checked and tested foods to verify quality and temperature.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
Education
No Degree - General Studies
Central New Mexico Community College
Albuquerque, NM05.2024
GED -
Highland High School
Albuquerque, NM06.1994
Skills
- Portion Sizes
- Confirming Transactions
- Labor Cost Controls
- Restaurant Operation
- Legal Compliance
- Shift Scheduling
- Safety Awareness
- Delegating Assignments and Tasks
- Goal Attainment
- Teamwork and Collaboration
- Strategic Planning
- Safe Work Practices
Timeline
Assistant Bar Manager
Howie's Sports Page
05.2021 - Current
Postman
USPS
08.2019 - 10.2020
Auto Salesman
Rich Ford
12.2017 - 05.2018
Solider
US Army
06.1999 - 06.2014
Waiter/ Bartender/Kitchen Manager
Assets Grill And Southwest Brewing Company
03.1996 - 05.1999
No Degree - General Studies
Central New Mexico Community College
GED -
Highland High School