Joseph Almos
Vista,CA
Summary
Seasoned Security Officer with a robust background in enhancing safety and security at Allied Universal Security Services. Excelled in emergency response and customer service, significantly improving visitor satisfaction. Skilled in CCTV monitoring and conflict de-escalation, I've mentored staff at Walmart, boosting productivity through effective training and relationship management.
Overview
15
15
years of professional experience
Work History
Security Officer
Allied Universal Security Services
09.2019 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Academy Trainer
Walmart
10.2009 - 08.2019
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Education
Certificate - Criminal Justice
UEI College - Oceanside CA
Oceanside, CA10.2019
None - Photography
Southwestern College
Chula Vista, CADiploma -
Castle Park Senior High School
Chula Vista, CASkills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Monitoring
- Superior customer service
- Emergency Response
- Access Control
- Patrol operations
- Relationship building and management
- Security Screenings
- Conflict de-escalation
- Weapons training
- Arrest procedures
- Government security clearance
- Workplace Safety
- Work ethic
- Verbal and written communication
- Security Protocols
- First Aid Certified
- Reporting skills
- Keen observer
Timeline
Security Officer
Allied Universal Security Services
09.2019 - Current
Academy Trainer
Walmart
10.2009 - 08.2019
Certificate - Criminal Justice
UEI College - Oceanside CA
None - Photography
Southwestern College
Diploma -
Castle Park Senior High School