Joseph Alvarez
Sacramento,CA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales and Service Expert
24 Hour Fitness
01.2022 - Current
- Handled calls promptly and with courteous professionalism.
- Maintained working knowledge of products, accounts, representatives, tools and systems.
- Employed consultative techniques, using probing questions to overcome objections and close sales.
Department Manager
Livonia Glatt Market
03.2020 - 10.2021
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Lead Generation Manager
Current Home
12.2017 - 02.2020
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Shift Manager
McDonald's
06.2012 - 10.2017
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Education
Associate of Science - Kinesiology
American River College
Sacramento, CA06.2025
Personal Trainer - Sports Medicine
International Sports Science Association
Carpinteria, CA12.2021
Transformation Specialist - Sports Medicine
International Sports Science Association
Carpinteria, CA12.2021
High School Diploma -
Mojave Senior High School
Mojave, CA06.2007
Skills
- Commander Assistance
- Risk Mitigation
- Situational Awareness
- Train Employees
- Daily Operations Management
- Planning and Coordination
- Customer Care
Certification
CPR/AED Certified
Personal Trainer
Transformational Specialist
Timeline
Sales and Service Expert
24 Hour Fitness
01.2022 - Current
Department Manager
Livonia Glatt Market
03.2020 - 10.2021
Lead Generation Manager
Current Home
12.2017 - 02.2020
Shift Manager
McDonald's
06.2012 - 10.2017
Associate of Science - Kinesiology
American River College
Personal Trainer - Sports Medicine
International Sports Science Association
Transformation Specialist - Sports Medicine
International Sports Science Association
High School Diploma -
Mojave Senior High School
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