Joseph Amor
Pennsylvania ,PA
Summary
Driven professional with a proven track record in retail and facility operations, notably at City Beverage. Excelled in optimizing product availability and enhancing customer experiences, demonstrating exceptional organizational skills and adaptability. Expert in stock replenishment and customer service, achieving significant improvements in operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Merchandiser
City Beverage
10928 Florida Crown Dr, Orlando Fl 32824
01.2024 - 09.2024
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Team Leader
Publix
9930 Universal Blvd Orlando, Fl 32819
09.2021 - 01.2024
- Set performance expectations for the team at daily meeting and assign duties.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Manage loading, unloading and breaking down grocery trucks.
- Maintain and blocking the store for daily operation
- Replenish products using first in first out method.
- Greet customers using the 10 feet 10 second rule and help with locating products.
Facility Operations
Orange County Convention Center
9800 International Dr, Orlando, Fl 32819
10.2019 - 08.2023
- Optimized resource use by implementing energy-efficient technologies in facility operations and maintenance procedures.
- Streamlined facility operations for improved customer experience and increased retention rates.
- Supported facility operations by troubleshooting minor electrical issues and coordinating repairs as needed.
Education
Associate Of Applied Science In Telecommunications - Telecommunications
College of Micronesia
Federal State Of Micronesia 06.2012
Pohnpei Island Central High School
Federal State Of MICRONESIA 06.2010
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock Rotation
- Pricing and shelf labeling
- Retail knowledge
- Store maintenance
- Pricing and Signage Updates
- Product inventory counts
- Vendor Relations
- Planogram design
- Markdown procedures
- Time Management
- Customer Service
- Adaptability and Flexibility
- Organizational Skills
- Product Knowledge
- Teamwork and Collaboration
- Problem-Solving
- Product expertise
- Maintaining stock levels
- Stock replenishment
Timeline
Merchandiser
City Beverage
01.2024 - 09.2024
Team Leader
Publix
09.2021 - 01.2024
Facility Operations
Orange County Convention Center
10.2019 - 08.2023
Associate Of Applied Science In Telecommunications - Telecommunications
College of Micronesia
Pohnpei Island Central High School