Joseph A. Pagan Jr.

Lancaster,PA

Summary

Operations-focused leader and U.S. Air Force Technical Sergeant with over 14 years of experience supervising personnel, managing structural construction projects, and improving operational efficiency. Experienced in residential construction, facilities maintenance, project management, and business operations.

Overview

years of professional experience

Work History

Owner / General Contractor

08.2023 - Current

Own and operate a residential remodeling and repair company managing 7+ subcontractors.
Oversee project planning, contracts, scheduling, permitting, and inspections.
Supervise on-site construction to ensure safety, code compliance, and quality workmanship.
Maintain client communication, project updates, and customer satisfaction.
Manage payroll, invoicing, vendor relationships, and daily business operations.

Technical Sergeant / Structural Specialist

U.S. Air Force

12.2010 - Current

Supervised teams responsible for facility construction, structural repair, and infrastructure maintenance.
Performed hands-on construction including carpentry, concrete work, masonry, roofing repairs, and metal fabrication.
Interpreted blueprints and engineering drawings to complete construction and renovation projects.
Conducted facility inspections and structural repairs ensuring safety and compliance.
Maintained accountability for government equipment, tools, and infrastructure assets.

Marketing & Operations Consultant

01.2024 - 10.2024

Provided consulting for businesses across food & beverage, professional services, and home services industries.
Developed marketing and event strategies to increase brand visibility and engagement.
Created operational workflows and training plans to improve organizational efficiency.
Implemented EOS (Entrepreneurial Operating System) frameworks to streamline processes.

Education

Bachelor of Applied Science - Technical Management

American Military University

01-2023

Associate of Arts - Mass Communication

Community College of The Air Force

Montgomery, AL

05-2015

Skills

Team leadership
Construction management
Project execution
Operational management
Vendor relationship management
Effective strategic communication

Analytical problem solving
Operational efficiency enhancement
Construction safety
Job and material estimates
Schedule coordination
Excellent customer relations

Timeline