Compassionate, solutions-oriented individual dedicated to maintaining strong work ethic and exhibiting positive attitude. Eager to contribute to team success through hard work, attention to detail, and excellent organizational skills.
Overview
8
8
years of professional experience
Work History
Director of Operations
HEAL Behavioral Health
03.2020 - Current
Works collaboratively with medical practitioners, clinical department, and admissions department
Monitored budget and utilized operational resources.
Developed systems and procedures to improve operational quality and team efficiency.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Housing Director, Behavioral Health Technician
Peak Recovery Services
04.2017 - 04.2019
Provided supervision in a structured and supportive environment, while effectively communicating with the treatment team
Participated in the development and implementation of patient treatment programs
Tasked with overseeing day-to-day operations and managed staff of the residence
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Behavioral Health Technician
Reliance Treatment Center
06.2016 - 04.2017
Built and maintained positive staff relationships to promote teamwork and better serve clients
Followed standard admissions procedures and documentation requirements for all client intakes
Facilitated on-site activities, support groups and outings for clients
Demonstrated expertise in mental health promotion and maintenance of high-quality comprehensive patient care
Warehouse Manager
Wellness Watchers Global LLC
11.2015 - 07.2016
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
Set and enforced proactive inspection and maintenance schedules to keep equipment in good operational condition
Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise
Kept all documentation and records accurate and up to date with latest data to prevent errors in processing or delivery
Registered Mental Health Counselor Intern at HEAL Behavioral Health/Inpatient TreatmentRegistered Mental Health Counselor Intern at HEAL Behavioral Health/Inpatient Treatment