Joseph Ardelean
Summary
Reliable and skilled professional with 15+ years of experience in the food/beverage, customer service, and lawn care industries holding multiple position levels from individual contributor to management. A dedicated employee with proven ability to develop repeat customer business with excellent customer service. Shows consistent enthusiasm and a people-oriented attitude with strong interpersonal and teamwork skills.
Overview
15
15
years of professional experience
Work History
Custodian
Goodwill Inc
Indianapolis
05.2026 - Current
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Operated cleaning equipment to ensure sanitary conditions throughout facilities.
- Assisted team members with daily cleaning schedules and tasks.
Cook
Community Hospital North
Indianapolis
05.2024 - 01.2025
- Prepared meals according to dietary guidelines and patient preferences.
- Maintained cleanliness and organization in kitchen and food preparation areas.
- Collaborated with dietitians to ensure nutritional requirements were met.
- Monitored inventory levels and communicated needs for supplies to management.
- Operated kitchen equipment safely and efficiently during meal preparation.
Lawn Care Specialist
Total Lawn Care
Indianapolis
01.2019 - 03.2024
- Maintained equipment and vehicle in good working order to prevent breakdowns and service delays.
- Applied fertilizers and herbicides according to safety standards and regulations.
- Designed customized lawn care plans based on client needs and preferences.
- Trained new staff on best practices for lawn maintenance and customer service.
- Communicated effectively with clients to understand their lawn care goals.
- Managed routes throughout Carmel, Noblesville, and Westfield, IN.
Customer Service Representative
Anthem Blue Cross Blue Shield
Indianapolis
01.2017 - 12.2018
- Assisted providers with inquiries regarding insurance benefits and coverage options.
- Resolved customer complaints efficiently and maintained a positive service experience.
- Reading/reviewing claims for provider inquiries
- Awarded "Top 3" in Anthems training class out of 20+ individuals
Dispatch Supervisor
LCP Transportation
Indianapolis
01.2015 - 12.2017
- Oversaw dispatch operations for efficient transportation of clients across regions.
- Coordinated communication between drivers and clients to ensure timely deliveries.
- Managed scheduling and routing for optimal delivery efficiency and resource use.
- Oversaw 25 associates corresponding with medical insurance companies regarding their members/clients.
Kitchen Crew Member
Wendys Restaurant
Indianapolis
01.2011 - 12.2014
- Prepared food items following restaurant recipes and safety standards.
- Operated kitchen equipment including fryers, grills, and ovens efficiently.
- Maintained cleanliness of kitchen and dining areas to ensure health compliance.
- Monitored inventory to keep adequate stock of food items and supplies.
Education
Zionsville Community High School
Zionsville, INSkills
- Time management
- Team collaboration
- Customer service support
- Communication skills
- Problem solving
- Attention to detail
- Safety compliance
- Complaint resolution
- Computer Operations
- Food Services
- Cleanliness
- Team management
- Decision-making
- Critical thinking
- Equipment maintenance
- Customer relationship management
- Sales techniques
Timeline
Custodian
Goodwill Inc
05.2026 - Current
Cook
Community Hospital North
05.2024 - 01.2025
Lawn Care Specialist
Total Lawn Care
01.2019 - 03.2024
Customer Service Representative
Anthem Blue Cross Blue Shield
01.2017 - 12.2018
Dispatch Supervisor
LCP Transportation
01.2015 - 12.2017
Kitchen Crew Member
Wendys Restaurant
01.2011 - 12.2014
Zionsville Community High School