Joseph Arguelles
Menifee,CA
Summary
Committed and Hardworking Air Force Veteran with various skills and vast amount of experience in supervision and oversight of large operations and personnel. Seasoned Front End Assistant with three and a half years of experience, one full year at Costco, stocking items, cashiering, and delivering exceptional member service. Professional Server Assistant in a High profile, fast paced fine dining steak house at STK Las Vegas delivering exceptional customer service while maintaining all sections and assisting servers through fine dining steps of service. Primary background as A Tactical Air Control Party member and Joint Terminal Attack Controller as an E-4 bringing 6 years of specialized training as part of Special Warfare in the U.S Air Force. Excellent communication skills, coordinated with senior leadership by being a liaison between Air Force and Army personnel to conduct operations as a key role player to effectively facilitate the mission Most recently, have been employed as Lead server of a restaurant training, facilitating restaurants standards, and writing the schedule for 13 employee's. Looking to apply my skills to a new position.
Overview
11
11
years of professional experience
Work History
Server Team Lead
Luckys Bar
Canyon Lake, TX
04.2024 - 09.2024
- Lead and mentor a team of servers to ensure exceptional customer service and satisfaction.
- Developed and implemented strategies for training servers on proper food safety, sanitation and customer service techniques.
- Monitored server performance to ensure compliance with all restaurant policies, procedures, regulations and laws.
- Supervised daily operations such as opening and closing duties, scheduling shifts and assigning tasks to staff members.
- Ensured that all new employees receive appropriate training prior to working in the dining room.
- Provided regular feedback to management regarding employee performance reviews and evaluations.
- Assisted with hiring qualified applicants for open positions within the server team.
- Facilitated communication between front-of-house staff members and kitchen personnel regarding menu items availability or changes in specials or promotions.
- Created schedules that optimized labor costs while still meeting customer demand.
Server Assistant/Food Runner
STK Las Vegas
Las Vegas, NV
08.2021 - 07.2023
- Complete knowledge of products, specifications and menu including allergies
- Complete knowledge of venue standards, sets up and Maintains venue at highest level of cleanliness and organization according to venue standards and health laws
- Provided exceptional fine dining experience to all guests
- Completed final preparations of dishes and quickly delivered items to customers.
- Built and maintained relationships with High Profile regular guests by learning and remembering preferences.
- Assists servers in set-up and breakdown in opening and closing
- High volume of customers in fast paced environment executing tasks in timely manner.
- Assisted server with documenting orders and maintain orders in a timely manner
- Collected trash,wiped up spills and removed plates to maintain fresh and clean customer areas
- Maintained adequate levels of condiments and well stocked drink stations to keep service flowing smoothly
Front End Assistant
Costco
Las Vegas, NV
03.2020 - 07.2021
- Seasoned member of the warehouse having worked in 7 departments and participating in 4 e blocks
- Restock, arranged, and organize merchandise throughout warehouse
- Monitored self-checkout systems and provided assistance or intervention where required.
- Assisted members with special services, online account details, and jewelry in the major sales department.
- Checked prices for customers and processed items sold by scanning barcodes.
- Helped customers locate appropriate store locations of all products, answered questions about products and provided solutions for various issues.
- Bagged merchandise carefully to prevent damage of delicate items such as bread and eggs.
- Maintained availability of grocery carts by monitoring cart corrals.
- Performed general cleaning duties by washing windows, sweeping and mopping floors, cleaning bathrooms and dusting displays.
- Completed customer service duties, including returning unwanted merchandise and retrieving specially requested products.
- Efficiently rang up items and processed payments to keep customers flowing through check-out lanes.
Joint Terminal Attack Controller
United States Air Force
San Antonio, TX
05.2013 - 05.2019
- Completed Air Force Train the Trainer course, certified 30+ personnel monthly over several locations including foreign countries
- Planned and resourced personnel and logistics for 2 deployments resulting in 60 personnel successfully conducting operations abroad
- Managed bi-weekly training plans of over 56 hours of training per week
- Consistently delivered high-quality reports on the performance and professional growth of 5-8 airmen as part of quarterly reviews.
- Managed 8 personnel and $4.5 million in individual equipment inventory
- Planned, Coordinated, and managed 10 or more multi million dollar assets simultaneously
- Handled/accounted for Classified- SECRET information daily
- Established and nurtured partnerships with various agencies to achieve mission goals seamlessly
- Honed attention to detail skills by being subject matter expert in career field
- Proficient in all Microsoft Office Programs (i.e. excel, word, power point, outlook)
- Increased unit proficiency by regularly spearheading briefings on various weapons systems for a team of 100 individuals, enhancing both their public speaking skills and overall understanding.
- Effective Decision maker in high-pressure environments
- Developed, strengthened and maintained plans for various contingencies and emergency situations.
Education
High School Diploma -
Murrieta Valley High School
Murrieta, CA2011
Associate of Arts - Military Information Systems Technology
Community College of The Air Force
Montgomery, ALSkills
Proficient Public Speaker
Team Oriented
Training and Development
Priority Management
Strong Work Ethic
Attention to Detail
Skilled Multi-Tasker
Quick Learner
Leadership
Timeline
Server Team Lead
Luckys Bar
04.2024 - 09.2024
Server Assistant/Food Runner
STK Las Vegas
08.2021 - 07.2023
Front End Assistant
Costco
03.2020 - 07.2021
Joint Terminal Attack Controller
United States Air Force
05.2013 - 05.2019
High School Diploma -
Murrieta Valley High School
Associate of Arts - Military Information Systems Technology
Community College of The Air Force