Joseph Armstrong
VINE GROVE,KY
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Equipment Operator
River Metals Recycling
01.2023 - Current
- Operated machining equipment safely with team of operators.
- Loaded and unloaded materials from trucks, cranes and other and coordinated supplies to promote efficiency.
- Enforced compliance with safety standards and regulations related to proper PPE, hand signals and equipment movements.
- Process incoming vehicles such as removing all fluids from vehicle's, remove catalytic converter's and CFC's so vehicles may be crushed in a safe manner.
Assistant Manager Trainee
U Pull Pay
07.2021 - 01.2023
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained high standards of cleanliness throughout the store, creating a welcoming environment for customers.
- Managed opening and closing procedures.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Impound Manager
Suburban Towing & Recovery Inc.
03.2021 - 07.2021
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Checked in vehicles as they came into the facility.
- Processed any request to transfer vehicles.
Yard Manager
Copart Auto Auctions
08.2012 - 03.2021
- Managed a team of yard staff, delegating tasks effectively for optimal productivity and performance.
- Proactively identified opportunities for process improvements within the yard operations..
- Addressed any issues or concerns promptly, maintaining high levels of employee morale and job satisfaction among the team members.
- Maintained an organized system for tracking inventory levels, tools, equipment, and vehicles used throughout daily operations.
- Increased safety standards in the yard by conducting regular inspections and ensuring compliance with all regulations.
- Developed strong relationships with customers, leading to increased repeat business and customer satisfaction.
Education
High School Diploma -
Southern High School
Louisville, KY05.2007
Skills
- General Labor
- Equipment Cleaning
- Storage Yard Maintenance
- Worksite safety
- Safety Compliance
- Vehicle Inspection
- Team Communication
- Adaptable and Flexible
- Heavy Equipment Operation
Timeline
Equipment Operator
River Metals Recycling
01.2023 - Current
Assistant Manager Trainee
U Pull Pay
07.2021 - 01.2023
Impound Manager
Suburban Towing & Recovery Inc.
03.2021 - 07.2021
Yard Manager
Copart Auto Auctions
08.2012 - 03.2021
High School Diploma -
Southern High School
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