Joseph Asare
apex,NC
Summary
Dedicated with extensive knowledge of e-commerce platforms, payment processing and digital marketing. Proficient in utilizing various sales tools and strategies to increase revenue, identify new opportunities and drive conversions. Highly organized and detail-oriented with in-depth understanding of competitive landscape.
Overview
9
9
years of professional experience
Work History
Online Reseller
Self Employed Web
06.2024 - Current
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Analyzed customer trends and provided insights to improve customer experience.
- Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge.
- Established relationships with suppliers to increase online product offerings.
- Established and maintained e-commerce website to promote and sell products.
- Researched and developed new products to meet customer demands.
- Implemented marketing campaigns to increase customer engagement and sales.
- Created promotional campaigns to boost sales and drive customer loyalty.
- Tested website features and functionality for optimal performance.
- Managed customer service inquiries and complaints for customer satisfaction.
- Improved monthly sales with successful marketing, sales and customer relations approaches.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
- Managed financial tracking, inventory coordination and social media marketing.
- Analyzed customer feedback to identify areas of improvement in online shopping experience.
- Developed relationships with suppliers to facilitate timely delivery of products.
Frac Equipment Operator
Calfrac Well Services Official
03.2023 - 06.2024
- Reported operational deficiencies to supervisor and maintenance personnel to promote timely maintenance of equipment and prevent potential injuries.
- Operated equipment to cut metals into frames as per designs.
- Conducted routine field safety audits to enforce pre- and post-trip standards.
- Drained tanks and prepared for oil pickup by verifying accuracy of gauges and checking rates on [Type] pumps.
Service Technician
Forum Energy Technologies Inc.
09.2016 - 02.2020
- Explained diagnostic findings to customers and outlined repair or service options.
- Evaluated systems according to predetermined checklist and noted issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Education
Bachelor of Science - Architecture
Belgorod State University
Belgorod Russia01-2015
Skills
- Product sourcing
- Order fulfillment
- Supplier relations
- Social media marketing
- Trend tracking
- Online auction tactics
- Pricing strategy
- Customer engagement
- Shipping
- Online advertising
- Amazon FBA
- Payment processing
- Inventory management
- Shipping logistics
- Vendor engagement
- Brand building
Languages
English
Full Professional
Russian
Professional Working
Timeline
Online Reseller
Self Employed Web
06.2024 - Current
Frac Equipment Operator
Calfrac Well Services Official
03.2023 - 06.2024
Service Technician
Forum Energy Technologies Inc.
09.2016 - 02.2020
Bachelor of Science - Architecture
Belgorod State University
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