Summary
Overview
Work History
Education
Certification
Timeline
Generic

Joseph Augustus

Schnecksville,PA

Summary

A result orientated leader with over 30 years of extensive experience in all facets of management including safety, sales and sales leadership, customer relations, operations, training, human resources, finances and project management. Values vision, innovation and an entrepreneurial approach to building corporate value, market share, customer loyalty and employee growth using leadership skills and experiences. Demonstrated ability to successfully lead change during growth, downsizing and turnaround markets. Aptitude to train, motivate and lead personnel at multi-site locations with
a shared vision of success through employee communication and empowerment. Proven hands-on leader with excellent analytical, decision-making, communication and facilitation skills.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Real Estate Agent

RE/MAX Real Estate
07.2020 - Current
  • I joined my wife as a real estate team to help clients find the right fit for themselves and their families in selling, buying, investing or renting houses
  • On the sell side, talk with the owners to review their expectations, process and timeline
  • Help the owners with what is needed to get their home ready to sell on the market for the best price
  • Set up open houses for potential buyers and review offers to pick the best offer that suits the owners needs financially and personally
  • For the buyer side, build relationships with the clients to understand their wants and needs then search within the MLS systems to find options that the clients might like, set up showings, view the houses, review the disclosures and pertinent information about the houses, discuss offer options and strategize to make their offer the most appealing to win any bidding wars
  • Once the offer is accepted, work closely with all parties involved in the transaction to ensure a smooth and enjoyable experience all the way to the closing table and beyond
  • For investors, finding them the right property for the best return on their investment
  • On the rental side, finding the right fit for their situation as far as size, location, amenities and price.

Self Employed

Independent Contractor
07.2019 - 07.2020
  • After being downsized twice, I spent time with family and friends, worked privately on odd jobs, mostly painting and helping to get homes ready for sale
  • I also took real estate classes on-line to obtain a real estate license.

Operations Manager

Riley Sales HVAC
11.2013 - 07.2019
  • Riley Sales has been distributing HVAC products for over 50 years, with stores in Philadelphia, Allentown, Delaware County, Berks County PA and New Jersey
  • Assist President/Owner of Riley Sales in day-to-day operations of a $32 million wholesale HVAC distribution business through seven locations with 80 employees
  • Duties included safety development, customer service, overseeing seven store managers to grow revenue and profits, staffing, fleet management, expense reduction, marketing, purchasing as well as development of inside and outside sales teams.

Assistant General Manager

ARAMARK
10.2010 - 10.2013
  • Promoted to assist District Manager in the day-to-day functions of a $22 million multi-site market center with specific P&L responsibility for all operations including Union personnel and performances for 10 Coffee and 11 Vending Routes Sales Representatives, 3 Route Jumpers and 2 Route Sales Managers
  • Responsible for the operational results of 18 Service Technicians, 2 Operations Managers, a Service Manager, 6 Warehouse Associates and Manager.

General Manager/ Sales Manager

ARAMARK
04.2004 - 10.2010
  • Planned, directed and executed multiple services to meet operating and financial goals, client objectives and customer needs
  • Developed Market Center's business plan and drove sales and profit results of $4M through the functional units; sales, customer service, service, route management, financial and human resource management.

Customer Service Manager - Lehigh Valley

ARAMARK
10.2000 - 04.2004
  • Assigned to retain and grow customer accounts as well as manage route effectiveness along with productivity
  • Interacted with all market center staff to resolve problems and ensure maximum customer satisfaction
  • Maintained the contractual relationship with the customer as it pertained to service, product, pricing, equipment and satisfaction.

Pro Active Sales Trainer

Cintas Corporation
06.1999 - 10.2000
  • Primary responsibility was to provide hands on support with one on one coaching and mentoring for Service Sales Representatives to increase overall performance through product knowledge and selling techniques training
  • Other responsibilities included providing leadership, resolving customer issues, maintaining high levels of customer satisfaction, achieving sales, profits, inventory and payroll goals, as well as dealing with operational issues that affect service
  • Also, worked as route relief for three months after the acquisition merger was completed.

Education

Certification in Aeronautical Science -

Embry-Riddle Aeronautical University

Certification in Real Estate Pre - Licensing -

Real Estate Express

Certification

Real Estate License, 07/2020, Present, PA Real Estate License # RS353541

Timeline

Real Estate Agent

RE/MAX Real Estate
07.2020 - Current

Self Employed

Independent Contractor
07.2019 - 07.2020

Operations Manager

Riley Sales HVAC
11.2013 - 07.2019

Assistant General Manager

ARAMARK
10.2010 - 10.2013

General Manager/ Sales Manager

ARAMARK
04.2004 - 10.2010

Customer Service Manager - Lehigh Valley

ARAMARK
10.2000 - 04.2004

Pro Active Sales Trainer

Cintas Corporation
06.1999 - 10.2000

Certification in Aeronautical Science -

Embry-Riddle Aeronautical University

Certification in Real Estate Pre - Licensing -

Real Estate Express

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Joseph Augustus