Joseph Austin
Professional Commercial Landscaper
Detroit,MI
Summary
Experienced with logistics and transportation, ensuring timely and secure deliveries. Utilizes effective route planning and vehicle maintenance to maximize efficiency. Knowledge of safety protocols and customer service, ensuring satisfaction and repeat business.
Overview
13
13
years of professional experience
Work History
Equipment Transporter
T&C Landscaping
Detroit, MI
09.2019 - Current
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Streamlined communications between drivers and dispatch teams using GPS technology for real-time updates on job progress.
- Ensured reliable transportation services by tracking cargo and monitoring shipment progress.
- Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
- Safeguarded company assets by securely transporting high-value goods without damage or loss.
- Handled sensitive materials responsibly, ensuring proper packaging and secure transport to destination points.
- Minimized delays by proactively communicating with dispatchers, clients, and other team members regarding any issues or changes in route plans.
- Operated vehicle and carefully followed all safety protocols and procedures.
- Reduced delivery times by planning optimal routes and adhering to strict schedules.
- Maintained vehicle safety standards through regular inspections and adherence to maintenance protocols.
- Received positive feedback from clients for punctuality and professionalism during pick-ups and deliveries.
Driver and Landscaping Crew Member
Bright View Landscaping And Development
Pontiac, MI
03.2016 - 09.2016
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Delivered goods and products to customer on time and in excellent condition.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Uphold high standards of cleanliness within the vehicle's interior/exterior appearance, providing a professional image for the company at all times.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Driver, Transporter, Crew Member
Fairlane Grounds
Dearborn, MI
01.2013 - 08.2015
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Collaborated with clients to design visually appealing landscapes that met their aesthetic preferences and functional needs.
- Elevated overall landscape appearance using a variety of hand and power tools for trimming, shaping, and pruning trees, shrubs, and hedges.
Education
Highschool - General Studies
Northwestern
Detroit, MISkills
City and non-city driving
Customer rapport
Vehicle safety checklist
Safety protocols
Infection Control
Equipment moving
Database Management
Processes and procedures
Route logs
Commercial driving
Materials transport
Vehicle inspections
GPS and route planning
Equipment monitoring
Equipment operation
Order picking and processing
Shipping and packaging
Operations of all landscaping tools and equipment
Timeline
Equipment Transporter
T&C Landscaping
09.2019 - Current
Driver and Landscaping Crew Member
Bright View Landscaping And Development
03.2016 - 09.2016
Driver, Transporter, Crew Member
Fairlane Grounds
01.2013 - 08.2015
Highschool - General Studies
Northwestern