Joseph Avila-Lozano

Used system software to view and accept available orders. Shopped at a variety of stores according to customer orders. Communicated with customers and respond to special requests while shopping. Provided exceptional quality customer service, with consistently high customer ratings and positive feedback. Coordinated delivery of large orders with various destinations and locations, and plan efficient delivery routes. Would comply with State alcohol laws and company policy when delivering orders that included alcohol.

Assisted the service of the Wine Bar from stocking to sales. Guided customers through there choices and pallets of wine from a taste to an economical sense. Provided management with support and advice on wines that would sell at a higher rate than others and customer inquiries. Served large and small parties in an organizational manner while listening to the customer’s needs and providing them service. Optimized service quality by actively listening and responding to customer requests.

Worked big and small private parties while assisting and bussing the section assigned during the shift by the managers by collaborating with other bussers as a team. Received orders and served food accordingly and safely. Cleared out tables quickly and sought to assist customers with whatever service they requested as soon as possible. Always ensured the customer was the number one priority

Supported the retail department during the holiday season and beyond. Assisted management and customers however I could in different areas. Aided different age groups in transactions and suggestions for items they sought out. Was patient and took time with each and every task and worked at a high speed when need be.