Joseph Azor
ORLANDO,FL
Summary
Experienced sales professional with over 15 years of experience in retail sales. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Manager/Owner
100 TIMES WAVY
Orlando, FL
09.2020 - Current
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Increased sales from $ Negative to $ Profit by driving operational efficiencies and building excellent customer rapport.
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Created and monitored promotional approaches to increase sales and profit levels.
- Developed key operational initiatives to drive and maintain substantial business growth.
Fuel Attendant
Lynx
Orlando, FL
04.2023 - 06.2023
- Maintained clean and orderly work station.
- Cleaned up gas and other spills in accordance with spill procedures.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Built trustful relationships with customers to encourage return visits.
- Test-drove vehicles to confirm proper operation before delivering to customers.
Ready Mix Truck Driver
Titan America
Bunnell, FL
10.2022 - 01.2023
- Transported ready mixed concrete from plant to construction job sites in alignment with specifications.
- Inspected, serviced and cleaned mixer truck and equipment, focusing on safety.
- Maintained safety and efficiency with proper handling of tools, equipment and product.
- Worked with production manager in timely delivery of concrete to key clients.
Professional OTR Truck Driver
Western Express, Inc.
Nashville, TN
04.2022 - 06.2022
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
Sales Associate
Better Life Unlimited
11.2018 - 09.2020
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Lyft Driver
Lyft
10.2017 - 11.2018
- Minimized mechanical issues by adhering to vehicle maintenance schedule
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots
- Answered, scheduled and responded to reservation calls at specific times and locations
- Transported high-value clients with professionalism and discretion
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition
- Stored passenger luggage and personal items with care for safety and security
Sales Promotion Iventory Specialist
Good Price
03.2007 - 10.2017
- Supervised commercial landscape contracts
- Ordered inventory for plant material
- Generated retail sales and designed retail displays
- Managed and organized customer scheduling services
- Worked with existing customers to understand requirements & good customer service.
Sales Representative
McNamara/Carl Black Pontiac Buick Gmc
01.2004 - 01.2007
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
Aviation Ordnanceman & Combat Infantry Mortars
U.S Navy & Army National Guard
11.1996 - 11.2004
- Worked closely with crew members in intense, quickly changing and dangerous environments.
- Maintained operations for aviation ordnance shops, armories, and storage facilities.
- Supervised expeditious movement of aircraft on flight decks, hangar decks and ashore.
Education
Certification Tower Technician - Telecommunications
Learning Alliance Corporation
Tampa, FL01.2023
Diploma - CDL Training
Career Tech
Lakeland, FL03.2022
Associate of Arts - General Studies
Full Sail University
Winter Park, FL05.2019
High School Diploma - Combat Mortars
Miami Central High School
Miami, FL06.1995
Skills
- Ability to deescalate any situation
- Strategic Prospecting Skills Buyer-Seller Agreement Active Listening Closing Techniques Self-Motivated/Ambitious Improved GP Quarterly
- Sales and marketing
- Profitability and revenue generation
Certification
CDL Class A Tanker Endorsement.
First Aid Provider.
Osha 10.
CPR certification.
Timeline
Fuel Attendant
Lynx
04.2023 - 06.2023
Ready Mix Truck Driver
Titan America
10.2022 - 01.2023
Professional OTR Truck Driver
Western Express, Inc.
04.2022 - 06.2022
Manager/Owner
100 TIMES WAVY
09.2020 - Current
Sales Associate
Better Life Unlimited
11.2018 - 09.2020
Lyft Driver
Lyft
10.2017 - 11.2018
Sales Promotion Iventory Specialist
Good Price
03.2007 - 10.2017
Sales Representative
McNamara/Carl Black Pontiac Buick Gmc
01.2004 - 01.2007
Aviation Ordnanceman & Combat Infantry Mortars
U.S Navy & Army National Guard
11.1996 - 11.2004
Certification Tower Technician - Telecommunications
Learning Alliance Corporation
Diploma - CDL Training
Career Tech
Associate of Arts - General Studies
Full Sail University
High School Diploma - Combat Mortars
Miami Central High School