Joseph Badolato
Delray Beach,Florida
Summary
Authorized worker in the US dedicated to providing exceptional support to teams and serving customers. Demonstrates a strong work ethic and reliability, consistently exceeding expectations to ensure customer satisfaction. Possesses extensive training in customer service, equipped with top-notch abilities to handle diverse situations effectively. Highly motivated to continue learning and growing as a professional, always seeking opportunities for personal and career development.
Overview
36
36
years of professional experience
Work History
Prepared Food Associate
Joseph's Classic Market
11.2023 - Current
- Maintained knowledge of current food trends by attending industry conferences and networking events regularly.
- Prepared recipe components by measuring, washing, cutting and portioning materials.
- Ensured food quality and presentation met established standards by conducting regular checks during meal preparation.
- Implemented and maintained quality control processes.
- Resolved customer complaints quickly and professionally, maintaining a positive brand image for the establishment.
- Received numerous commendations from management for exceptional teamwork and dedication to providing exceptional customer service.
- Promoted a positive work environment among colleagues through effective communication skills.
- Streamlined order processing procedures resulting in improved efficiency within the kitchen team.
Account Executive
Landfalldata
05.2019 - 07.2023
- Sales /Data/Leads....sold data worldwide, (20 different vertical markets) to various call centers
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
Executive Vice President
Webmeetingstoday/Envivotech
09.2008 - 04.2021
- Webmeetingstoday/Envivotech, was a SaaS (Software as a service) that focused on collaborative communications, Global visual communications
- Everyday functions were to contact and solicit new business, set up Trade Shows at Business Expos in Miami and Tallahassee.
- Formed senior leadership team through rigorous interviews and extensive candidate research.
- Achieved company growth by implementing strategic initiatives and fostering collaboration across departments.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Provided direction and leadership for 12 sales representatives and independent contractors.
Personal Banker
JPMorgan Chase & Co
07.2005 - 09.2008
- Recommended banking products and services to members based on individual requirements
- Employed marketing tools to reach out to customers on a proactive schedule and set appointments for periodic financial reviews.
- Continuously improved knowledge of financial products and services through ongoing training, staying abreast of market trends and changes in regulations.
- Maintained up-to-date knowledge of industry trends, regulations, and competitor offerings to provide informed advice to clients.
Registered Personal Banker
Washington Mutual
03.2003 - 09.2004
- Maintained current knowledge of financial regulations and general banking practices to comply with industry standards.
- Improved branch sales performance by actively promoting and cross-selling bank products to existing clients.
- Fostered a positive work environment that encouraged teamwork, open communication, and continuous improvement.
- Met or exceeded assigned sales targets consistently while maintaining high levels of accuracy in all transactions.
- Contributed to staff development through mentorship, sharing best practices, and leading training sessions on new products or services.
- Served as a trusted advisor for customers, addressing concerns and providing expert financial guidance.
Maitre D'
VIP Yacht Charters
01.1998 - 03.2001
- Anticipated guest needs and made accommodations for special requests
- Greeted guests upon arrival, presented menus and announced name of server.
- Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Maintained sanitary and organized work environment by implementing and executing safe food handling, food service and cleaning procedures.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Coordinated with catering staff to deliver food services for special events and functions.
- Managed staff schedules and maintained adequate coverage for all shifts.
Catering Manager
La Cucina Italian Catering
02.1995 - 01.1998
- Promoted catering services through printed advertisements, social media posts and targeted marketing campaigns.
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Hired and trained both permanent and temporary staff members.
- Handled catering scheduling, ordered food and planned events.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Bartender
Grand Hyatt New York
01.1991 - 09.1995
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Fine Dining Server
Hyatt Grand Champions *****
08.1988 - 02.1991
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Worked closely with the sommelier to provide personalized wine selections based on guests'' tastes and meal choices.
- Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining an immaculate dining area.
- Contributed to team effort by assisting colleagues when needed, displaying strong teamwork abilities within the server community.
Education
Series 7 & 63 in Finance Securities Training - Series 7& 63
Securities Training Corp
New York, NY09.1983
Associate Of Business Administration - Business Administration And Management
St Francis College - Brooklyn, NY
Brooklyn, NY06.1979
High school diploma - Accounting And Finance
Xaverian HS - Brooklyn, NY
Brooklyn, NY05.1979
Skills
Staffing/Management/Food and Beverage Management
Staff scheduling
Supervision
- Retail operations
Customer service/
Corporate Functions/
- Cash handling
- Open new accounts
- Transfer funds
- Customer relations
- Verbal communication
- Planning
- Serve customer needs
Languages
Italian
Limited Working
Timeline
Prepared Food Associate
Joseph's Classic Market
11.2023 - Current
Account Executive
Landfalldata
05.2019 - 07.2023
Executive Vice President
Webmeetingstoday/Envivotech
09.2008 - 04.2021
Personal Banker
JPMorgan Chase & Co
07.2005 - 09.2008
Registered Personal Banker
Washington Mutual
03.2003 - 09.2004
Maitre D'
VIP Yacht Charters
01.1998 - 03.2001
Catering Manager
La Cucina Italian Catering
02.1995 - 01.1998
Bartender
Grand Hyatt New York
01.1991 - 09.1995
Fine Dining Server
Hyatt Grand Champions *****
08.1988 - 02.1991
Series 7 & 63 in Finance Securities Training - Series 7& 63
Securities Training Corp
Associate Of Business Administration - Business Administration And Management
St Francis College - Brooklyn, NY
High school diploma - Accounting And Finance
Xaverian HS - Brooklyn, NY
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