Summary
Overview
Work History
Education
Skills
Affiliations
Volunteer Experience
Certificates Awards Honors
Timeline
Generic

Joseph B. Agyei

Fort Lauderdale

Summary

Senior Project Manager with extensive experience at HCA Healthcare, leading cross-functional teams to successfully complete over 30 projects. Specializes in strategic planning and risk management, enhancing stakeholder engagement and optimizing workflows. Demonstrated ability to improve operational efficiency and project outcomes through effective budget development and communication skills.

Overview

12
12
years of professional experience

Work History

Senior Project Manager, Industry Leading Workflow Platform Development and Implementation

HCA Healthcare, PARALLON Project Services
01.2018 - Current
  • Oversaw team of 4 project managers, delivering over 30 projects within 3 years.
  • Collaborated with Senior Executive to develop strategy for industry-leading abstraction workflow platform for 187 hospitals.
  • Led technology projects, coordinating onshore and offshore development and data teams.
  • Successfully built two workflow platforms deployed to 187 hospitals and external clients.
  • Facilitated strategic planning sessions to outline project activities, ensuring thorough communication and testing.
  • Developed implementation tools including Project Plan, Go-Live Checklist, and Risk Log to support project execution.
  • Managed stakeholder relationships through executive reporting on key project performance metrics.

Senior Project Manager, Electronic Payment Software Development and Implementation

HCA Healthcare, PARALLON Project Services
01.2018 - Current
  • Directed team in development and deployment of ePay application for patient bill payments via mobile and desktop.
  • Spearheaded installation of touchless credit card machines across all HCA hospitals during COVID.
  • Created and launched feature enabling hospitals to send text notifications for bill payment on mobile devices.

Senior Project Manager, Revenue Cycle Management, Operations

HCA Healthcare, PARALLON Project Services
01.2018 - Current
  • Defined processes, identified process gaps, and developed solutions to close gaps for multiple operations teams
  • Interphase between HCA senior executives and insurance industry constituents to drive high dollar initiatives
  • Led enterprise work from home efforts that successfully transitioned over 85% of the workforce to work from home

Project Manager, Strategy, Operations, Finance

TANDEM HOSPITAL PARTNERS
Houston
01.2017 - 01.2018
  • Established standard operating procedures as a blueprint for hospital operations across system.
  • Assisted system chief operating officer with annual strategic plan and budget development for hospitals.
  • Executed project management plans to successfully build five micro hospitals within eight months.
  • Facilitated weekly capital financing meetings with senior executive team to review funding strategies.

Project Manager, Strategy, Business Development, Operations

ASCCENSION HEALTH
Austin
01.2014 - 01.2017
  • Collaborated with President of Strategic Planning and 10 executives to develop five-year strategic plan.
  • Coordinated implementation of strategic objectives, including $9 million construction and renovation project.
  • Facilitated relocation of 24-bed inpatient unit and emergency department to new locations.
  • Analyzed financial, business, and market data with finance and analytics team to support strategic initiatives.

Operations Project Manager, Medical Office Building Construction and Clinics Consolidation

ASCCENSION HEALTH
Austin
01.2014 - 01.2017
  • Led cross-functional team of 30 staff to build a $28 million medical office construction project
  • Organized 15 project teams to relocate 36 clinics to 4 different locations with $5 million in cost savings
  • Consolidated 25 specialty clinics in one location, combined operations, and reduced expenses by $1 million
  • Developed project plans, milestones and communicated risks and issues to internal/external stakeholders

Operations Project Manager, Advanced Level III Trauma Designation for 112-bed Acute-Care Hospital

ASCCENSION HEALTH
Austin
01.2014 - 01.2017
  • Organized emergency department staff to achieve level III trauma designation requirements.
  • Oversaw recruitment process for physicians and staff to maintain adequate trauma program staffing.
  • Collaborated on creating physician schedules, staffing plans, and ordering necessary supplies.
  • Engaged team in developing and enforcing policies and procedures for compliance with trauma status.

Administrative Fellow

ASCCENSION HEALTH
Austin
01.2014 - 01.2015
  • Secured support from senior leadership to centralize $5 million in budgeted funds.
  • Directed a team of 7 executives to create and implement strategic plans.
  • Analyzed financial data and presented reports for approval by Chief Executive Officer.
  • Initiated analysis and reporting of over $700 million in charity care and community benefits.
  • Established new department and formulated a $7 million operations budget for 14 GME programs.
  • Standardized per-resident costs across 14 academic programs to enhance budgeting accuracy.
  • Collaborated on implementation of electronic medical record system for over 700 physician practices.
  • Led team in opening a new Maternal Fetal Medicine clinic, expanding service offerings.

Education

Master of Healthcare Administration -

University of Pittsburgh
Pittsburgh, PA

Bachelor of Science - Policy Analysis and Management

Cornell University
Ithaca, NY

Skills

  • Microsoft Project and SmartSheet
  • Jira and Confluence
  • OneNote and SharePoint
  • Microsoft Office Suite
  • Visio and Miro
  • Project management and planning
  • Workflow optimization and improvement
  • Risk management and mitigation
  • Stakeholder engagement and relations
  • Budget development and tracking
  • Strategic planning and execution
  • Effective communication skills
  • Team leadership and mentoring
  • Conflict resolution strategies
  • Analytical thinking and problem-solving
  • Time management techniques
  • Training facilitation and delivery
  • Cross-functional collaboration
  • Client relations management

Affiliations

  • Member - Project Management Institute
  • Board Member – Austin Center for Grief and Loss
  • Founder – National Association of Health Services Executives (Austin Chapter)
  • President of Membership – Toastmasters International
  • Chapter Officer - American College of Healthcare Executives (Western PA Chapter)

Volunteer Experience

  • Austin Center for Grief/Loss
  • Ronald McDonald House
  • Family House

Certificates Awards Honors

  • Six Sigma Green Belt
  • Seton Emerging Leader
  • Patient Safety Fellow
  • Sphinx Head Honor Society

Timeline

Senior Project Manager, Industry Leading Workflow Platform Development and Implementation

HCA Healthcare, PARALLON Project Services
01.2018 - Current

Senior Project Manager, Electronic Payment Software Development and Implementation

HCA Healthcare, PARALLON Project Services
01.2018 - Current

Senior Project Manager, Revenue Cycle Management, Operations

HCA Healthcare, PARALLON Project Services
01.2018 - Current

Project Manager, Strategy, Operations, Finance

TANDEM HOSPITAL PARTNERS
01.2017 - 01.2018

Project Manager, Strategy, Business Development, Operations

ASCCENSION HEALTH
01.2014 - 01.2017

Operations Project Manager, Medical Office Building Construction and Clinics Consolidation

ASCCENSION HEALTH
01.2014 - 01.2017

Operations Project Manager, Advanced Level III Trauma Designation for 112-bed Acute-Care Hospital

ASCCENSION HEALTH
01.2014 - 01.2017

Administrative Fellow

ASCCENSION HEALTH
01.2014 - 01.2015

Master of Healthcare Administration -

University of Pittsburgh

Bachelor of Science - Policy Analysis and Management

Cornell University

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Joseph B. Agyei