Joseph Barzelay
Pensacola,Florida
Summary
Dynamic VIP Manager with a proven track record at Sandysansing Nissan, enhancing customer loyalty through strategic partnerships and exceptional service. Skilled in performance analysis and problem-solving, I successfully implemented a VIP management program that increased client satisfaction and revenue. Committed to fostering teamwork and delivering tailored solutions for high-value clients.
Overview
2026
2026
years of professional experience
Work History
VIP Manager
Sandysansing Nissan
- Established partnerships with luxury brands to offer exclusive benefits for VIP guests, elevating the overall experience provided by our establishment.
- Implemented a system to track guest preferences and feedback, allowing for continuous improvement of our VIP management program.
- Resolved escalated issues promptly and professionally, ensuring that each situation was handled with care while maintaining company standards.
- Collaborated with marketing teams to create targeted promotions for high-value clients.
- Trained new staff on VIP management techniques, enhancing overall performance levels and customer satisfaction.
- Facilitated seamless communication between VIP clients and various departments within the company, ensuring all needs were addressed promptly and efficiently.
- Conducted regular evaluations of team performance, providing constructive feedback and implementing necessary improvements where needed.
- Collaborated with various departments to deliver seamless service for VIP clientele, resulting in excellent feedback and referrals.
- Identified opportunities for upselling premium products or services during interactions with guests, resulting in increased revenue for the establishment.
- Implemented effective communication strategies, fostering a positive atmosphere among team members and promoting efficient problemsolving.
- Maintained up-to-date knowledge of industry trends, enabling proactive adjustments to the company''s approach toward VIP services.
- Developed strong relationships with high-profile clients for increased loyalty and repeat business.
Vip Sales Manager
Seam Auto Group
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Sales Pro
Bob Tyler Toyota
Owner
Joseph Barzelay Vip Svc Llc
05.2020 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Consulted with customers to assess needs and propose optimal solutions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Toyota Pro Vip Sales
Bob Tyler Toyota
12.2015 - 05.2018
Sales Manager
Miracle Toyota
04.2015 - 12.2015
Education
Basic Ed -
Wooster High
Reno, NV06.1987
Skills
- Brand awareness
- Performance analysis
- Positive attitude
- Teamwork
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
Timeline
Owner
Joseph Barzelay Vip Svc Llc
05.2020 - Current
Toyota Pro Vip Sales
Bob Tyler Toyota
12.2015 - 05.2018
Sales Manager
Miracle Toyota
04.2015 - 12.2015
VIP Manager
Sandysansing Nissan
Vip Sales Manager
Seam Auto Group
Sales Pro
Bob Tyler Toyota
Basic Ed -
Wooster High
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