Joseph Belk
West Columbia,SC
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Murphy Express
Lexington, SC
08.2019 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Sales Clerk
J And F Package Store
West Columbia, SC
11.2018 - 02.2019
- Greeted customers and responded to inquiries in a professional manner.
- Processed sales transactions accurately and efficiently utilizing POS systems.
- Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
- Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
- Delivering alcoholic beverages, as well as bar supplies, to local bars in a timely manner.
- Handled money, checks, credit cards, gift cards, returns and other forms of payments in accordance with established procedures.
Education
High School Diploma -
Airport High School
West Columbia, SC06-2018
Skills
- Employee Scheduling
- Employee Performance Evaluations
- Product and service knowledge
- Cost Reduction
- Task Delegation
- Recruiting and interviewing
- Customer Engagement
References
References available upon request.
Timeline
Assistant Manager
Murphy Express
08.2019 - Current
Sales Clerk
J And F Package Store
11.2018 - 02.2019
High School Diploma -
Airport High School
Similar Profiles
Samantha EdwardsSamantha Edwards
Cashier at Murphy ExpressCashier at Murphy Express
Sonya MatthewsSonya Matthews
Store Manager at Murphy ExpressStore Manager at Murphy Express
Clyde AdamsClyde Adams
Casier at Murphy ExpressCasier at Murphy Express
Andrew NordAndrew Nord
Engineering Facility Manager at Lexington Medical CenterEngineering Facility Manager at Lexington Medical Center
Justin McGlamryJustin McGlamry
Cashier at Arby's RestaurantCashier at Arby's Restaurant