Joseph Berger
Electrician
Cape Coral,FL
Summary
Adaptable professional with a diverse background in electrical work and guest services. Known for strong collaboration and problem-solving skills, contributing to successful project completions and improved customer satisfaction.
Overview
15
15
years of professional experience
Work History
Electrical Apprentice
Favazza Electric Inc
Cape Coral, FL
07.2025 - 07.2026
- Assisted electricians in installing and repairing electrical systems.
- Learned safety protocols and adhered to industry regulations during projects.
- Operated hand tools and power equipment for electrical installations.
- Supported troubleshooting efforts for electrical issues under supervision.
Guest Services Supervisor
'Tween Waters Island Resort & Spa
Captiva, FL
03.2021 - 05.2025
- Supervised guest services operations to ensure exceptional customer experiences and satisfaction.
- Trained and mentored staff on service standards and best practices for guest interactions.
- Implemented process improvements to enhance efficiency in front desk and concierge services.
- Resolved guest complaints promptly, ensuring swift and effective solutions to maintain loyalty.
- Oversaw day-to-day operations of 107-room hotel with staff of 10 employees.
Electrical Apprentice
Anderson Electric
Cape Coral, FL
06.2018 - 02.2021
- Maintained a clean and organized work environment to enhance efficiency.
- Documented completed tasks and reported progress to supervisors regularly.
- Collaborated with team members on various electrical projects to ensure timely completion.
- Engaged in ongoing training to develop skills in electrical theory and applications.
Airborne Infantryman
United States Army
Fort Bragg, NC
07.2014 - 10.2017
- Conducted tactical operations in diverse environments to ensure mission success and team safety.
- Collaborated with cross-functional teams to develop and execute strategic training programs for operational readiness.
- Trained junior soldiers on weapon systems and combat techniques, enhancing unit effectiveness and cohesion.
- Analyzed intelligence reports to inform decision-making and improve operational strategies during missions.
- Managed weapons systems and equipment proficiently, ensuring operational readiness at all times.
- Led fire team during infantry dismounted battle drills and situational training exercises.
Delivery Driver
Ron's Italian Ovens
Round Lake Beach, IL
09.2011 - 06.2014
- Delivered orders promptly, ensuring customer satisfaction and service quality.
- Maintained vehicle cleanliness and compliance with safety regulations.
- Assisted in route planning to optimize delivery efficiency and time management.
- Communicated effectively with kitchen staff to coordinate order readiness and accuracy.
- Managed cash handling during transactions, ensuring precise record-keeping and accountability.
- Trained new drivers on operational procedures, enhancing team performance and safety awareness.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Education
High School Diploma -
Grayslake North High School
Grayslake, IL02-2001
Skills
- Safety awareness
- Problem-solving
- Dependable and responsible
- Troubleshooting skills
- Electrical experience
- Hand and power tools
- Low-voltage systems
Timeline
Electrical Apprentice
Favazza Electric Inc
07.2025 - 07.2026
Guest Services Supervisor
'Tween Waters Island Resort & Spa
03.2021 - 05.2025
Electrical Apprentice
Anderson Electric
06.2018 - 02.2021
Airborne Infantryman
United States Army
07.2014 - 10.2017
Delivery Driver
Ron's Italian Ovens
09.2011 - 06.2014
High School Diploma -
Grayslake North High School