Tracy Bertuglia
Charleston
Summary
Dynamic business owner and Associate Broker with over 15 years of experience in entrepreneurship, real estate, design, and project management. Proven leader with a strong background in client relations, creative problem-solving, and community-focused business development. Adept at managing teams, building brands, and delivering results through strategic planning and strong communication skills
Overview
2027
2027
years of professional experience
Work History
Owner, Associate Broker
Hearthstone Realty Of Charleston
Charleston, SC
01.2024 - Current
- Managed property listings and marketing strategies to enhance visibility and attract potential buyers.
- Oversaw transaction processes, coordinating with clients, inspectors, and closing agents to ensure smooth operations.
Owner/Operator
Coastal Skillet
Charleston, SC
01.2023 - Current
- Managed daily operations, ensuring efficient workflow and high-quality customer service.
- Led staff training to enhance team performance and operational efficiency.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Create marketing and oversee all design and creative aspects of company
Owner | Graphic Designer
Graffiato Design
Remote
2010 - 2026
- Developed innovative design solutions tailored to client needs.
- Managed project timelines and budgets to ensure timely delivery.
Licensed Associate Broker
Hearthstone Realty of Charleston
Charleston, SC
06.2022 - 01.2024
- Facilitated property showings and guided clients through purchasing processes.
- Developed and maintained client relationships to ensure repeat business and referrals.
Design and Construction Manager
Charleston Landmark Builders
Charleston, SC
02.2014 - 12.2022
- Oversaw project timelines and budgets, ensuring adherence to client specifications.
- Conducted regular site inspections, identifying potential issues before they escalated.
- Fostered client relationships through regular updates and transparent communication channels.
- Assisted clients in developing personalized home designs. Created model homes to showcase design concepts. Collaborated with clients to refine design preferences.
Licensed Real Estate Agent
Hearthstone Realty of Charleston
Charleston, SC
01.2015 - 06.2022
- Analyzed sales trends to adjust strategies, increasing client satisfaction and repeat business opportunities.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Education
Master of Science - Project Management
Charleston Southern University
North Charleston, SC2022
Bachelor of Arts - Graphic Design
Charleston Southern University
North Charleston, SC05-2014
Skills
- Leadership & Team Management
- Business Ownership & Operations
- Real Estate Sales & Negotiation
- Client Relations & Communication
- Project Management
- Branding & Graphic Design
- Marketing & Social Media
- Event Planning & Coordination
Timeline
Owner, Associate Broker
Hearthstone Realty Of Charleston
01.2024 - Current
Owner/Operator
Coastal Skillet
01.2023 - Current
Licensed Associate Broker
Hearthstone Realty of Charleston
06.2022 - 01.2024
Licensed Real Estate Agent
Hearthstone Realty of Charleston
01.2015 - 06.2022
Design and Construction Manager
Charleston Landmark Builders
02.2014 - 12.2022
Owner | Graphic Designer
Graffiato Design
2010 - 2026
Master of Science - Project Management
Charleston Southern University
Bachelor of Arts - Graphic Design
Charleston Southern University