Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Biafora

Morgantown,WV

Summary

While working for Biafora's Inc for 8 summers between school years, I learned basic skills across the company from the leasing office, maintenance team, and the corporate office. My knowledge from working and school, made for an easy transition into the work force after graduation. I have become skilled in verbal and written communication, ensuring efficient organizational practices. I have also achieved significant improvements in customer service ratings and operational efficiency. I can now demonstrate the ability to handle sensitive information with discretion, streamline office operations, enhance client satisfaction, and introduce effective marketing campaigns.

Overview

1
1
year of professional experience

Work History

Secretary & Treasurer

Biafora’s Inc.
06.2023 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.

Education

Bachelor of Science in Business Administration - Degree in Marketing & Minor in Accounting

West Virginia University
Morgantown, WV
05.2023

Skills

Customer Service

Verbal and written communication

Office Administration

Organization

Appointment Scheduling

Calendar Management

Spreadsheet Management

Timeline

Secretary & Treasurer

Biafora’s Inc.
06.2023 - Current

Bachelor of Science in Business Administration - Degree in Marketing & Minor in Accounting

West Virginia University
Joseph Biafora