Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Bickford

Palmdale,CA

Summary

Driven Service Technician with a proven track record at Jiffy Lube, showcasing expertise in vehicle inspection and preventive maintenance. Excelling in troubleshooting and attention to detail, significantly enhanced service quality and efficiency. Skilled in hazardous waste management and customer service, consistently ensuring safety and responsibility.

Overview

1
1
year of professional experience

Work History

Service Technician

Jiffy Lube
03.2024 - 07.2024
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Replaced various parts including, CV Axles, Sparkplugs (with or without manifold), lamps all around the vehicle, brakes and rotors, calipers, tires, and always ready and willing to keep learning

Lower Bay Technician

Jiffy Lube
08.2023 - 07.2024
  • Kept shop areas neat, clean, and free of safety hazards.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Greeted customers and answered questions about oil changes and other services.

Team Member

Del Taco
03.2023 - 07.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge.

Education

High School Diploma -

Palmdale High School
Palmdale, CA
05.2023

Skills

  • Attention to Detail
  • Troubleshooting ability
  • Hazardous Waste Management
  • Tire Changing and Rotation
  • Automotive Lift Operation
  • Battery Installation
  • Safety Checks
  • Vehicle Inspection
  • Preventive Maintenance
  • Multi-Point Inspection

Timeline

Service Technician

Jiffy Lube
03.2024 - 07.2024

Lower Bay Technician

Jiffy Lube
08.2023 - 07.2024

Team Member

Del Taco
03.2023 - 07.2023

High School Diploma -

Palmdale High School
Joseph Bickford