Joseph Bickford
Palmdale,CA
Summary
Driven Service Technician with a proven track record at Jiffy Lube, showcasing expertise in vehicle inspection and preventive maintenance. Excelling in troubleshooting and attention to detail, significantly enhanced service quality and efficiency. Skilled in hazardous waste management and customer service, consistently ensuring safety and responsibility.
Overview
1
1
year of professional experience
Work History
Service Technician
Jiffy Lube
03.2024 - 07.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Replaced various parts including, CV Axles, Sparkplugs (with or without manifold), lamps all around the vehicle, brakes and rotors, calipers, tires, and always ready and willing to keep learning
Lower Bay Technician
Jiffy Lube
08.2023 - 07.2024
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Greeted customers and answered questions about oil changes and other services.
Team Member
Del Taco
03.2023 - 07.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge.
Education
High School Diploma -
Palmdale High School
Palmdale, CA05.2023
Skills
- Attention to Detail
- Troubleshooting ability
- Hazardous Waste Management
- Tire Changing and Rotation
- Automotive Lift Operation
- Battery Installation
- Safety Checks
- Vehicle Inspection
- Preventive Maintenance
- Multi-Point Inspection
Timeline
Service Technician
Jiffy Lube
03.2024 - 07.2024
Lower Bay Technician
Jiffy Lube
08.2023 - 07.2024
Team Member
Del Taco
03.2023 - 07.2023
High School Diploma -
Palmdale High School