Joseph Biddy

• Increased company revenue by implementing strategic sales plans and targeting key market segments.
• Developed strong relationships with clients for long-term partnerships and increased customer retention.
• Championed company culture initiatives, fostering a high-performing and motivated sales team that consistently exceeded targets.
• Managed sales teams effectively, providing clear goals and performance feedback to drive success.
• Worked closely with marketing, support, and service delivery teams to ensure customer satisfaction.
• Negotiated high-value contracts with clients, ensuring a win-win situation for both parties while maximizing profitability.
• Mentored junior sales team members, fostering a positive learning environment for professional growth and skill development.
• Directed sales support staff in administrative tasks to help sales reps close deals.
• Established and maintained positive relationships with vendors to determine product availability and quality.
• Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.

• Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
• Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
• Increased account retention by building strong relationships with clients and addressing their needs promptly.
• Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
• Maintained comprehensive knowledge of market trends, industry news, and competitor offerings, ensuring informed decision-making and strategic planning.
• Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.

• Supported a team of field sales reps with lead follow up, sales support, CRM, vendor relationships, customer proposals, presentations.

• Excellent communication skills, both verbal and written.

Cold calling on software leads to land meetings, introductions, demos.

Scheduling meetings and demonstrations.

Presenting technology/company overview to prospective clients.

Successfully working with clients through a sales cycle from intro to demo to eval/POC to close.

• Demonstrated strong organizational and time management skills while managing multiple projects.

Responsible for sales of performance minerals to direct customers and through a network of 21 distributors in North and South America.