Joseph Billone
East Northport
Summary
Automation professional skilled in implementing and maintaining automated systems with strong focus on team collaboration and achieving results. Expertise in PLC programming, electrical troubleshooting, and system integration ensures reliability and adaptability to changing needs. Known for problem-solving abilities and commitment to optimizing processes, consistently delivering high-quality outcomes.
Overview
26
26
years of professional experience
Work History
Automation Technician
DCH Associate
07.2023 - Current
- Worked technical and mechanical support, maintained mechanical repairs, and trained USPS maintenance employees on SIPS, high-speed sorters, and sack shake-out areas in Chicago, Atlanta, Dallas RPDC's, and Denver Allen Ritchie run USPS center, along with almost two dozen Amazon facilities.
- Collaborated with engineering teams to implement process improvements for automation workflows.
- Conducted routine inspections and troubleshooting of equipment to identify and resolve issues promptly.
- Operated and maintained automated systems to ensure optimal performance and reliability.
- Assisted in training new technicians on equipment operation and safety protocols.
- Monitored system performance data to optimize operational efficiency and reduce downtime.
- Documented maintenance activities and system changes to maintain compliance with standards.
- Participated in cross-functional teams to enhance automation strategies across departments.
- Managed spare parts inventory for automated equipment, reducing lead times on critical repairs and minimizing downtime costs.
- Trained operators on the use of newly installed automation equipment, contributing to a seamless transition during implementation phases.
- Performed root cause analysis on automation-related issues, recommending corrective actions to prevent future occurrences.
- Reduced machine downtime through regular maintenance and proactive troubleshooting of automation equipment.
Owner/Automotive Technician
Joe's Garage
04.2000 - Current
- I have owned and operated this automotive repair service for over 25 years. I run all aspects of the business.
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained and mentored staff on automotive repair techniques and customer service best practices.
- Developed marketing strategies to increase customer engagement and drive business growth.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed financial reports to identify cost-saving opportunities and enhance profitability.
- Established strong relationships with suppliers to ensure timely access to quality parts.
- Oversaw compliance with safety regulations and industry standards in garage operations.
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Delegated and supervised vehicle bodywork to body team for restoration and remediation.
- Retained accurate records of purchases, titles and sales.
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
- Performed emissions tests according to standard procedures.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Explained estimates and determined repair timelines to manage customer expectations.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Coordinated with parts department to determine availability of necessary components.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Investigated customer complaints to identify cause of malfunctions.
- Read and followed technical documentation to complete accurate repairs.
- Analyzed vehicle data using advanced diagnostic equipment.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Repaired and replaced worn and damaged components.
- Fostered positive relationships with parts suppliers, ensuring cost-effective procurement.
- Boosted team morale and productivity through effective communication and leadership.
- Enhanced workshop safety by adhering to and promoting best practices.
- Conducted routine maintenance checks for improved vehicle safety and longevity.
- Integrated new diagnostic software, improving accuracy in identifying vehicle issues.
- Increased workshop efficiency with organization of tools and equipment.
- Optimized fuel efficiency for customers with regular engine tune-ups and maintenance.
- Assisted in selection of quality parts and supplies, ensuring repair durability.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Enhanced customer satisfaction through personalized service and prompt issue resolution.9
Manager/Automotive Technician
Forster Automotive
09.2010 - 06.2020
- Oversaw daily operations to ensure optimal workflow and productivity across all departments.
- Implemented process improvements that enhanced efficiency and reduced operational costs.
- Developed training programs for staff, fostering skill development and career growth.
- Analyzed performance metrics to identify areas for improvement and drive strategic initiatives.
- Managed vendor relationships, negotiating contracts to secure favorable terms and pricing.
- Established safety protocols, ensuring compliance with industry regulations and standards.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
Automotive Technician
Faithful Automotive Repairs
02.2015 - 07.2019
- Diagnosed and repaired complex automotive systems to enhance vehicle performance.
- Conducted routine maintenance checks to ensure safety and reliability of vehicles.
- Collaborated with team members to streamline repair processes and reduce turnaround times.
- Mentored junior technicians on best practices and troubleshooting techniques.
- Utilized advanced diagnostic tools to identify issues accurately and efficiently.
- Maintained detailed records of repairs, ensuring compliance with industry standards.
- Developed training materials for new staff to enhance onboarding process and knowledge retention.
Snow Plow Driver
Self-employed
11.2022 - Current
- Operated snow plow to clear roads and parking lots during winter storms.
- Conducted routine vehicle inspections to ensure safety and functionality.
- Collaborated with local authorities for effective snow removal strategies.
- Trained new drivers on equipment operation and safety protocols.
- Implemented efficient routes to maximize snow clearing effectiveness.
- Monitored weather conditions for proactive operational adjustments.
- Maintained accurate logs of hours worked and materials used during shifts.
Education
Automotive - ASE Certifications - Automotive Engineering
Apex Technical School
Long Island City, NY06-2003
No Degree - Electrical Engineering
Suffolk County Community College
Selden, NY09-1993
Associate of Arts - Criminal Justice
John Jay College of Criminal Justice
New York (City), NY05-1987
High School Diploma -
St Anthony's High School
Kings Park / South Huntington NY06-1985
Skills
- Automated systems maintenance
- Troubleshooting techniques
- Process improvements
- Equipment operation
- Root cause analysis
- Safety protocols compliance
- Inventory management
- Mentoring and training staff
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Documented and resolved [misdiverting packages] which led to [realignment of a conveyor].
Timeline
Automation Technician
DCH Associate
07.2023 - Current
Snow Plow Driver
Self-employed
11.2022 - Current
Automotive Technician
Faithful Automotive Repairs
02.2015 - 07.2019
Manager/Automotive Technician
Forster Automotive
09.2010 - 06.2020
Owner/Automotive Technician
Joe's Garage
04.2000 - Current
Automotive - ASE Certifications - Automotive Engineering
Apex Technical School
No Degree - Electrical Engineering
Suffolk County Community College
Associate of Arts - Criminal Justice
John Jay College of Criminal Justice
High School Diploma -
St Anthony's High School