Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support
Achieved higher client satisfaction ratings through consistent communication and problem resolution
Developed and maintained long-term relationships with key clients for sustained growth
Attended industry conferences and events, establishing valuable networking connections for potential partnerships
Conducted product presentations and demonstrations, resulting in increased product adoption among clients
Prepared sales presentations for clients showing success and credibility of products
Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
SENIOR PROJECT MANAGER
COLUMBIA MACHINE
VANCOUVER
07.2018 - 03.2023
Maintained schedules to meet key milestones at every project phase
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track
Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones
Mentored junior project managers and team members to enhance their skills and career growth
Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.