JOSEPH BLANCHARD
Miami Gardens,FL
Summary
A position using proven technical skills in Information Technology System
Familiar with MS-DOS, Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft Access, QuickBasic, Visual Basic, Linux, Ubuntu, VMware and Virtual Dj. Knowledge of Managing Database: Configuration and Backup. Used Visual Basic, QuickBasic and Labview to do computer programming. Familiar with MySQL, AS-400, Winspool, Branch Teller and Microsoft Outlook. Skills in electronics devices, electronics digital, programming logic control (PLC), programmable logic relay (PLR), programmable robotics industrial, computer for technician and management of networking. Skills in business English, management and customer service skills. Knowledge of Management and quality system ISO 9000-2000. Knowledge of PC setup and installation, as well as various peripherals, data entry, and file updating. Experienced in system-operations training, collections, customer service and technician support. Knowledge of configuring Client/Server and Peer to Peer network. Knowledge of Microsoft Exchange Server, Microsoft Server 2003, Microsoft Server 2008 and Microsoft Server 2012. Knowledge of Installation, configuration MySQL and VMware. Familiar with Cisco equipment as router, switches, modem, and hubs. Repaired Apple (Macintosh) equipment as iMac computers, eMac computers, iBook computers, MacBook computers, G4, G5 and Notebooks. Repaired PC computers as Dell, Compaq, Toshiba, HP, Gateway, and others. Repaired Printers, as Copier, Dot Matrix printers, HP printers, Compaq, IBM, OKI Microline 490, Epson LQ-590, OKI Microline 1120, Epson FX2190 and Craden printers. Languages: (French, Creole, English and Spanish) able to speak read and write and Dutch basic level. CPR (Cardio Pulmonary Resuscitation). American Red Cross (Disaster and Shelter). Familiar with GPS and Google Earth. Inventive Operations Engineer ready to augment ongoing business processes and design more productive operating procedures. Clever creator of novel approaches to stale technical and manual tasks. Eager to bring industry-wide positive disruptions to legacy operations. Authoritative Operations Engineer committed to squeezing every drop of performance from owned and acquired assets. Talented at deriving exceptional performance despite budgetary restrictions. Dedicated to boosting performance and throughput metrics without ballooning costs or sacrificing employee comfort. Knowledgeable Boatswain's Mate comfortable leading array of responsibilities aboard US Naval ships. Navigation expert taking charge during damage control situations. Integral leader onboard with [Number] years of experience and excellent communication skills. Veteran [Job Title] with [Number] years of expertise in guiding and commanding ships while following safety procedures. Adept in employing navigational equipment, preparation, communication and knowledge of weather, surroundings and obstacles. Strong leader in offering concise direction and supervision of crew members attending to ship operations. Capable [Type] professional with robust experience and diverse skillset in effectively navigating marine vessels. Skillful in anchoring, docking and guiding ships according to established regulations and rules. Motivated to eliminate issues and incidents by consistently following safety protocols. Diligent [Job Title] bringing proven history of organizing maintenance and supply tasks at each port location. Skilled in communicating tasks to crew members and liaising with captain to provide vessel support. Prepared to fulfill [Job Title] role and bring value to dedicated crew. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Aviation Boatswain's Mate
US Navy
11.2019 - Current
- Stood watch during specified periods and determined geographical position of ship.
- Supervised and coordinated activities of crew aboard ship.
- Examined cargo-handling gear and lifesaving equipment to repair or replace defective gear and equipment.
- Trained deck division personnel in upkeep of ship's external structure, marlinspike, painting, rigging and deck equipment.
- Oversaw cargo handling and inspected anchoring, mooring, fueling, towing, and transferring of personnel and cargo.
- Directed ship navigation and route preparation.
- Completed regular vessel inspections to identify deficiencies and coordinate corrective actions.
- Set ships' courses to avoid reefs, outlying shoals or other hazards using lighthouses or buoys.
- Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.
- Employed telecommunications equipment to coordinate marine traffic and organize navigation.
- Protected ship and personnel by signaling passing vessels with flashing lights, flags, radios and whistles.
Internship
Northcentral Technical College
02.2009 - 05.2024
- Repaired and assembled computers, laptops, iPads, iPods, and phones.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Participated in workshops and presentations related to projects to gain knowledge.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Tech Maintenance & Operation
IT department of CAPITAL BANK
02.2011 - 12.2017
- Solarwinds Monitoring, Computer’s Repaired support , Remote distance support, Symantec Monitoring, Computer rebuilt, Printers Repaired support, Outlook Management, Microsoft Exchange Server Management, Translink Western Union administrator, Microsoft Server 2003, 2008 and 2012 Management and Database configuration as AS-400, Branch Teller, Troubleshoot software, Re-installation of OS, Removal of viruses/malware, Software upgrades and installation, Troubleshoot hardware & network issues, PC configuration, Troubleshoot and set up peripherals and Helping end users understand software
- Increased productivity by overseeing the implementation of new systems and processes in line with industry standards.
- Implemented energy-saving initiatives within operations, resulting in significant cost reductions over time.
- Improved system performance by conducting regular preventive maintenance and identifying areas for optimization.
- Led emergency response efforts during unplanned outages, minimizing disruption to business operations while maintaining safety as a priority.
- Provided technical support to team members, facilitating knowledge sharing and continuous improvement efforts.
- Enhanced equipment reliability by implementing streamlined maintenance schedules and processes.
- Managed spare parts inventory, ensuring optimal levels were maintained to minimize delays in repairs and replacements.
- Conducted root cause analysis on recurring issues, identifying long-term solutions that reduced future incidents.
- Designed administrative and maintenance procedures to provide optimal service uptimes and minimize service disruptions.
- Completed walk-downs and on-site inspections during equipment installations and change management phases.
- Consistently met or exceeded performance targets by effectively prioritizing tasks, managing resources, and maintaining a strong focus on quality.
- Evaluated emerging technologies for potential integration into existing systems to drive continuous improvement efforts.
- Developed comprehensive documentation for all maintenance procedures, enhancing team efficiency and consistency in service delivery.
- Coordinated with external vendors for specialized services, ensuring projects were completed on time and within budget constraints.
- Trained new team members on company protocols, fostering a culture of excellence in the workplace.
- Reduced downtime with timely troubleshooting, diagnosis, and repair of operational issues.
Regional Manager
C3 BUSINESS CENTER
10.2010 - 02.2011
- Manager of the business banking account, Responsible for materials and supplies purchase, Manager of Network Infrastructure, maintenance of the network, maintenance of the computers and including computer repaired and servers repaired.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
- Evaluated competitor strategies to identify industry trends and gather market intelligence, informing strategic decision-making processes.
IT Department Manager
PLURIPHARM
06.2009 - 10.2010
- Infrastructure and Network Administrator, responsible of maintenance of the network and maintenance of all the informatics materials
- Responsible for various post-technical functions, including repairing of computers
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Education
Associate of Science - Computer And Information Sciences
Northcentral Technical College
Wausau, WI06.2009
Master of Science - Criminal Justice
Colorado Technical University
Colorado Springs, CO10.2024
BBA - Business Administration
Colorado Technical University
Colorado Springs, CO10.2023
Skills
- Pneumatics and Hydraulics
- Safety Procedures
- Computerized Maintenance Management System
- Welding and fabrication
- Electrical Systems
- Equipment Troubleshooting
- Mechanical Systems
Certification
- Leadership, Georgetown University, Washington DC
- Cisco Network & Communication, Northcentral Technical College, 1000 campus, Wausau, WI, USA
- Printer, EI Group LLC
- CCNA, Transversal
- Network Security, Transversal
Affiliations
- Represent student of government board (SGB) of International Club at NTC. Wausau, WI USA 2007-2009
- Vice-president of the Multicultural Club and Student Board Government at NTC. Wausau, WI USA 2007-2009
- ISA (Instrumentation Society of Automation), Whole world USA 2007-2009
- President of my philosophy class, Port-au-Prince Haiti 2005-2006
Individualized Studies
COMPUTER SCIENCES
References
Available upon Request
Volunteer Experience
- Participated on cleaning up areas along the Port-au-Prince, Haiti
- Food pantry at Neighbor’s Place in the (Wausau, WI) USA
- Aspirus Hospital (Wausau, WI) USA
- United Way (Wausau, WI) USA
- Serve meal at First Presbyterian Church (Wausau, WI) USA
Timeline
Aviation Boatswain's Mate
US Navy
11.2019 - Current
Tech Maintenance & Operation
IT department of CAPITAL BANK
02.2011 - 12.2017
Regional Manager
C3 BUSINESS CENTER
10.2010 - 02.2011
IT Department Manager
PLURIPHARM
06.2009 - 10.2010
Internship
Northcentral Technical College
02.2009 - 05.2024
Associate of Science - Computer And Information Sciences
Northcentral Technical College
Master of Science - Criminal Justice
Colorado Technical University
BBA - Business Administration
Colorado Technical University