Joseph Blue
San Pablo,CA
Summary
Dynamic operations leader with a track record in venue management, event operations, and large-scale team leadership. Proven ability to optimize processes, enhance guest experiences, and drive financial success. Expertise in strategic planning, staff management, and budget oversight. Adept at implementing Lean Six Sigma methodologies to improve efficiency and service quality. Passionate about creating seamless event experiences and leading high-performing teams in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Supply Chain Program Manager
Hyve Solutions
Fremont, CA
11.2022 - Current
- Developed and executed strategic initiatives that improved operational and financial results
- Managed inventory strategies to optimize stock levels and mitigate risks, reducing storage costs
- Led cross-functional teams to enhance supply chain efficiency and customer satisfaction
- Spearheaded the launch of three Business Resource Groups to promote diversity and inclusion
General Manager
DHL
Tracy, CA
02.2021 - 11.2022
- Managed 3 Operations Managers and a team of 306 associates, overseeing inventory valued at $250M
- Led Kaizen and continuous improvement initiatives, generating over $458K in cost savings
- Developed a reporting methodology that improved inventory accuracy and supply chain efficiency
- Implemented automated tools that streamlined operations and achieved cost savings of $111K
- Ensured top-tier guest service by fostering a culture of operational excellence and staff engagement
Operations Manager
CEVA Logistics
Dublin, OH
08.2017 - 02.2021
- Reduced overtime by 34%, saving $700K in a three-month period
- Implemented process improvements that recovered $1M in ‘lost’ inventory
- Led multiple Kaizen initiatives, resulting in total savings of $337K
- Developed training programs to enhance staff skills and operational effectiveness
Manager
Ghirardelli
San Francisco, CA
04.2015 - 10.2016
- Managed staffing, HR, and payroll for 84 employees at a high-traffic venue
- Improved guest service operations through staff training and process optimizations
- Redesigned kitchen and back-of-house layouts using Lean Six Sigma principles to enhance efficiency
- Ensured compliance with health and safety standards while optimizing service speed
General Manager
Safeway
Oakland, CA
06.2012 - 04.2015
- Managed store operations, achieving $900K in sales above projections
- Participated in company-wide leadership think tanks to drive new policies and innovations
- Led diversity and mentorship initiatives, fostering a culture of inclusion and growth
- Optimized labor and budget forecasting, improving cost efficiency
Operations Officer
United States Army
Fort Hood, TX
08.2006 - 05.2012
- Led and managed 42 personnel, overseeing $10M in assets and equipment
- Developed and maintained complex training programs for operational readiness
- Managed property book logistics, accurately accounting for $14M in equipment
- Identified inefficiencies in asset management, saving the unit $2M in deployment costs
Education
MBA -
University of Phoenix
Tempe, AZ05.2018
Bachelor of Science - Public Relations & Organizational Communication
Murray State University
Murray, KY03.2006
Skills
- Event Operations
- Venue Management
- Guest Experience
- Customer Service Leadership
- Budget Management
- Financial Oversight
- Staff Management
- Leadership Development
- Contract Negotiation
- Vendor Management
- Strategic Planning
- Operational Efficiency
- Risk Mitigation
- Compliance
- Lean Six Sigma
- Continuous Improvement
- Supply Chain
- Logistics Coordination
- SAP
- MS Office (Excel)
- MS Office (PowerPoint)
- MS Office (Word)
- MS Office (Project)
- Supplier relationship management
- Procurement expertise
- Supply chain optimization
- Warehouse management
Timeline
Supply Chain Program Manager
Hyve Solutions
11.2022 - Current
General Manager
DHL
02.2021 - 11.2022
Operations Manager
CEVA Logistics
08.2017 - 02.2021
Manager
Ghirardelli
04.2015 - 10.2016
General Manager
Safeway
06.2012 - 04.2015
Operations Officer
United States Army
08.2006 - 05.2012
Bachelor of Science - Public Relations & Organizational Communication
Murray State University
MBA -
University of Phoenix