Joseph Blurton
WARDELL,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Surveillance Agent
Century Casinos
10.2022 - 06.2023
- Watched both live and recorded video surveillance footage.
- Responded to calls requesting surveillance coverage.
- Conducted surveillance through CCTV system utilizing the necessary equipment to observe, report and record procedural violations and unusual activities.
- Communicated violations in a timely manner to appropriate supervisory personnel and follows up with accurate and detailed documentation.
- Prepared additional reports when applicable.
- Conducted digital video reviews as assigned.
- Documented equipment malfunctions.
- Responsible for accurate and efficient operation of procedures within designated department.
Insurance Agent
Michelle Anglin-Heisserer State Farm
08.2022 - 10.2022
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Approached potential clients by using direct marketing mailings and phone contacts.
Insurance Agent
Kemper Life
05.2022 - 08.2022
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Obtained underwriting approval by completing application for coverage.
- Met with customers to provide information about available products and policies.
- Finalized sales and collected necessary deposits.
- Calculated premiums and established payment methods for sales.
Surveillance Agent
Century Casinos
08.2021 - 02.2022
- Respond to calls requesting surveillance coverage.
- Conduct surveillance through CCTV system utilizing the necessary equipment to observe, report and record procedural violations and unusual activities.
- Communicate violations in a timely manner to appropriate supervisory personnel and follows up with accurate and detailed documentation.
- Prepare additional reports when applicable.
- Conduct digital video reviews as assigned.
- Document equipment malfunctions.
- Responsible for accurate and efficient operation of procedures within designated department.
Lead Surveillance Agent
CENTURY CASINO
08.2020 - 08.2021
- Ensure at all times operating principles are being adhered to.
- Respond to calls requesting the need for surveillance coverage.
- Conduct surveillance through the CCTV system utilizing the necessary equipment to observe, report and record procedural violations and unusual activities.
- Communicate violations in a timely manner to appropriate supervisory personnel and follows up with accurate and detailed documentation.
- Prepare additional reports when applicable.
- Conduct digital video reviews as assigned.
- Document equipment malfunctions.
- Responsible for accurate and efficient operation of procedures within designated department.
- Responsible for the successful completion of duties during their assigned shift and according to state gaming rules and regulations, internal controls and policies and procedures as set forth by the company.
- Responsible for the successful monitoring of the gaming floor, food outlets, cashier's cages, count room and other mission-critical areas.
- Responsible for assisting in training of new and current surveillance operators and also assumes responsibility in lieu of the surveillance supervisor's absence.
- Monitored security cameras for improper actions by patrons and dealers.
Surveillance Operator
Lady Luck Casino
03.2019 - 08.2020
- Respond to calls requesting surveillance coverage.
- Conduct surveillance through CCTV system utilizing the necessary equipment to observe, report and record procedural violations and unusual activities.
- Communicate violations in a timely manner to appropriate supervisory personnel and follows up with accurate and detailed documentation.
- Prepare additional reports when applicable.
- Conduct digital video reviews as assigned.
- Document equipment malfunctions.
- Responsible for accurate and efficient operation of procedures within designated department.
Recovery Support Specialist
FCC Behavioral Health
01.2017 - 10.2018
- Monitor/supervises participation and accurate completion of assigned daily duties of person(s)- served.
- Monitor and facilitates participation of person(s)-serve in self-help group activities.
- Assist in the supervision and facilitation of recreational and educational activities, as required.
- Assist supervisor with coordinating groups and events on monthly calendar, as required.
- Accept responsibility to assist and/or lead treatment group activities, if requested.
- Orient new arrivals to activities, introducing them to other participants, explaining facility rules and encouraging participation.
- Provide continuous supervision of person(s)-served to ensure compliance with schedules and services.
- Monitor person(s)-served and report any physical and/or emotional changes to the proper staff members.
- Monitor vital signs of person(s)-served, as required.
- Coordinate crisis intervention services, as needed.
- Serve as a positive role model through professional appearance, therapeutic communication and respect for self and others.
- Assist in identifying and assessing strengths and needs of person(s)-served.
- Assist in identifying the developmental needs of others and coaching, mentoring, or otherwise helping to improve knowledge and/or skills of person(s)-served.
- Assist person(s)-served in meeting goals and objectives in current treatment plan by using staff interventions outlined in that plan.
Assembly Line Worker
NSK Steering
08.2016 - 11.2016
- Worked closely with others in team-oriented settings to maintain line productivity.
- Followed quality and safety guidelines.
- Ensured products were placed into boxes for shipping.
- Finalized assembly process.
- Checked position and alignment of each component to prevent errors and minimize materials waste.
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
Maintenance Assistant
M-D Building Products Inc
02.2016 - 05.2016
- Assisted maintenance in tasks such as tearing down and disposing of machinery, painting walls and care of the facility.
- Used and operated various types of tools such as power saws, sanders, grinders, forklifts and basic hand tools.
- Maintained safety conditions and standards in facility.
Receiving Associate
DuPont Pioneer
10.2015 - 11.2015
- Aided in the collection and storage of hybrid soybean crop for testing.
- Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
Production Associate
Noranda Aluminum Inc
05.2015 - 06.2015
- Help in keeping the smelter line running at the correct voltage and set carbon blocks to further aid in the process of smelting aluminum.
- Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained excellent attendance record, consistently arriving to work on time.
- Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
Cut-Off Operator
M-D Building Products
09.2013 - 12.2014
- I stretched the freshly extruded aluminum with the help of another employee then cut it to customer specs and sorted it for packing and shipping.
- Maintained a clean and safe work area at all times.
- Assisted technicians in machine handling and set up.
- Monitored quality of incoming materials and completed in-process quality inspections.
- Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
- Changed out tools and dyes to complete various tasks.
- Extended life of equipment and maintained consistent performance with regular cleaning, lubrication and basic maintenance.
- Tended equipment during operation and monitored readouts to determine areas of concern and quickly correct problems.
Delivery Driver
Pizza Hut
06.2012 - 08.2013
- Made deliveries to customers in a quick and efficient manner.
- Collected cash payments and made appropriate change.
- Cleaned the store during slow periods.
- Helped put away truck deliveries as they arrive.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
Production Assistant
American Railcar Industries Inc
10.2012 - 12.2012
- Helped to cut out parts on plasma table, drilled, punched or coped holes out of parts, pressed parts and packed parts for shipment.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Measured dimensions of finished pieces for conformance to specifications.
- Loaded, unloaded and moved material to and from storage and production areas.
- Interpreted job site supervisor's orders and technical documentation to complete accurate work.
- Used radios and hand signals to coordinate communication between equipment operators and ground workers.
- Read and understood orders to accurately measure, cut and lay out needed materials.
Injection Molding Machine Operator
SRG Global
06.2011 - 10.2011
- Inspected finished parts to verify compliance with specifications outlined in blueprints.
- Maintained high level of adaptability by adjusting work procedures to meet specific demands of each production run.
- Applied quality control skills by inspecting cured products for defects, assigning grades and removing unacceptable items.
- Observed manufacturer instructions when operating plastic molding and casting machines to optimize quality.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
High School Diploma -
North Pemiscot High School
Wardell, MO05.2010
Skills
- Surveillance equipment expertise
- Table games procedures knowledge
- Several screen monitoring
- CCTV camera operations
- Audio and video file review
- Property surveillance
- Suspicious activity monitoring
- Strong Communication and Interpersonal Skills
- Attention to Detail
- Adaptable and Flexible
- Critical Thinking
- Policyholder Communication
- Insurance Policy Sales
- Life Insurance
- Quotes and Sales
- Policy Renewals
Certification
Life Insurance Producer
Property & Casualty Producer
Timeline
Surveillance Agent
Century Casinos
10.2022 - 06.2023
Insurance Agent
Michelle Anglin-Heisserer State Farm
08.2022 - 10.2022
Insurance Agent
Kemper Life
05.2022 - 08.2022
Surveillance Agent
Century Casinos
08.2021 - 02.2022
Lead Surveillance Agent
CENTURY CASINO
08.2020 - 08.2021
Surveillance Operator
Lady Luck Casino
03.2019 - 08.2020
Recovery Support Specialist
FCC Behavioral Health
01.2017 - 10.2018
Assembly Line Worker
NSK Steering
08.2016 - 11.2016
Maintenance Assistant
M-D Building Products Inc
02.2016 - 05.2016
Receiving Associate
DuPont Pioneer
10.2015 - 11.2015
Production Associate
Noranda Aluminum Inc
05.2015 - 06.2015
Cut-Off Operator
M-D Building Products
09.2013 - 12.2014
Production Assistant
American Railcar Industries Inc
10.2012 - 12.2012
Delivery Driver
Pizza Hut
06.2012 - 08.2013
Injection Molding Machine Operator
SRG Global
06.2011 - 10.2011
High School Diploma -
North Pemiscot High School