Joseph Boasiako
Silver Spring
Summary
A team-oriented professional promoting exemplary presentation, project management and analytical skills. Demonstrative leader with background communicating effectively with and leading high-performance teams. Considered highly capable in prioritizing tasks and optimizing workflows.
Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Overview
9
9
years of professional experience
Work History
Business Systems Process Analyst (Contract)
Riva Solutions Inc
08.2022 - Current
- Defining workflow processes and procedures, performance measures, and collection methodology
- Collaborating with stakeholders and functional leaders to define, capture and collect data requirements, and populate collected data requirements and elements to be populated in a database
- Managing Standard Operating Procedures (SOPs) to capture methodology of data collection and archiving, to ensure repeatable execution, standardization, and audit validation
- Assessing and providing recommendations on implementing quality and on-going system analysis, continuous process review and improvement, while communicating efforts to maximize participation in process improvement by all stakeholders
- Establishing and maintaining electronic data requirements in accordance with laws, DoD regulations, directives, and processes
- Backing up all electronic systems containing electronic records regularly in accordance with business needs and manage backups
- Building and managing SharePoint site for data accessibility.Knowledge Management.
Manpower Data Analyst (Contract)
JDSAT
08.2021 - 08.2022
- Collaborated with clients, managers, and technical staff to understand business requirements and create project plans to deliver the desired results
- Analyzed processes, policies, and systems to identify needs, gaps, and areas for improvement
- Built relationships with team members, client personnel, and decision-makers to help build a common understanding of requirements and support for potential solutions
- Prepared professional products, reports, and SOPs to support team activities, including helping teams develop the stories and messages needed to distill complex information into actionable plans
- Extracted and transformed data from existing relational database management systems.
- Conducted exploratory analysis and data visualization to support project needs
- Supported the development and implementation of proofs of concept to aid in the selection of technology and the validation of model assumptions
- Lead project staff and clients with technical and non-technical communication.
Business Operations Analyst (Contract)
GDIT
07.2020 - 08.2021
- Determined, implemented, and evaluated business metrics to meet ongoing organizational or customer information needs
- Assisted in the reviewing of information technologies to make recommendations on automating storage and disposal of electronic records
- Provided technical support, imaging, indexing, and quality assurance consulting for information management projects
- Researched industry trends for application of process improvement techniques and best practices
- Monitored program deliverables, ensuring timely completion of projects and tasks
- Monitored, analyzed, and tracked input from stakeholders help manage the intake and demand management processes
- Analyzed position description details to either updated or amend position duties and upgraded them as needed
- Prepared award packages for military members and government civilians alike
- Tracked mandatory government training for a staff of 60 members at the agency headquarters
- Coordinated candidate interviews for executive positions and facilitated new hire orientations.
Patient Access Coordinator
Johns’ Hopkins Medicine
04.2019 - 07.2020
- Educated and enforced HIPAA Privacy Rights while promoting confidentiality and safety when interviewing patients regarding sensitive information
- Liaised with patients, insurance companies, internal/external stakeholders to determine eligibility and payers' responsibilities
- Maintained knowledge in all areas of registration including outpatient, inpatient/observation, emergency room and bed placement
- Prepared divisional and conference reports, invoices, financial statements, letters, case histories and medical records
- Maintained multiple EPIC computer system hospital work queues to correct registration patient information to ensure proper automated hospital billing.
Personnel Management Specialist- Staff Sergeant
United States Air Force Reserve
11.2017 - Current
- Initiated and maintained personnel and employee-related files and records and established archives to support internal audits.
- Facilitated employee out-processing and performed employee exit interviews to relay pertinent information to appropriate personnel.
- Created and implemented employee benefit education plan and answered benefit-related questions to help employees select
- Managed commander’s support programs for personnel to increase morale.
Education
Master of Health Science Administration - Health Science Administration And Community Health
Towson University
TowsonBachelor of Science - Pre-Medicine
University of Maryland Eastern Shore
Princess Anne12.2018
Skills
- Scrum
- Visio
- Agile
- Microsoft Office
- Epic (2 years)
- HRSmart
- Health Administration
- Business Data Analysis
- Azure
- Business Intelligence
- Microsoft Excel
- Microsoft Powerpoint
- MySQL
- SharePoint
- Process mapping
- Languages: Akan & English
- Product Development
- Pivot Tables
- Project Management
- Process Optimization
- Business Requirements
- Microsoft Office Suite
- Business Processes and Procedures
Certifications
- Security Clearance (DoD)
- Professional Scrum Master I (PSM I)
- Azure Fundamentals
- Maryland Notary Public
Timeline
Business Systems Process Analyst (Contract)
Riva Solutions Inc
08.2022 - Current
Manpower Data Analyst (Contract)
JDSAT
08.2021 - 08.2022
Business Operations Analyst (Contract)
GDIT
07.2020 - 08.2021
Patient Access Coordinator
Johns’ Hopkins Medicine
04.2019 - 07.2020
Personnel Management Specialist- Staff Sergeant
United States Air Force Reserve
11.2017 - Current
Master of Health Science Administration - Health Science Administration And Community Health
Towson University
Bachelor of Science - Pre-Medicine
University of Maryland Eastern Shore
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