Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Professional References
Timeline
Generic

Joseph Bocian

Fort Worth,TX

Summary

Dynamic Performance Coach at Harbor Freight Tools Distribution Center, skilled in coaching techniques and performance analysis. Successfully enhanced team productivity through effective feedback delivery and collaboration. Leveraged a growth mindset to streamline training programs, fostering a culture of continuous improvement and strong relationships among associates. To obtain a position within a company where I can work in a team environment and provide excellent customer service. Dedicated to making a positive impact on everyone I encounter.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Performance Coach

Harbor Freight Tools Distribution Center
02.2023 - Current

Identified potential barriers that may arise during execution of projects and day to day activities. Provided feedback using generative conversation to help new and existing associates to enhance job performance. Completed day-to-day duties accurately and efficiently. Maintained updated knowledge through continuing education and advanced training. Maintained strong knowledge by participating in workshops and online education classes. Created/rewrote training programs to streamline throughout company.

Equipment Operator

Harbor Freight Distribution Center
07.2022 - 02.2023

Assisted in loading and unloading of materials from trailers and trucks. Followed established procedures for safely operating machinery while adhering to company policies at all times. Ensured compliance with all applicable laws regarding health, safety, environment protection standards and regulations. Trained new employees in proper operation of equipment according to company guidelines. Used equipment complete jobs quickly and correctly. Learned about new equipment and related attachments while maintaining knowledge to meet job requirements.

HVAC-R Service Technician

Element/Artisan Heating and Cooling
03.2010 - 06.2022

Tested components of heating, cooling and refrigeration equipment using specialized tools and equipment. Diagnosed problems with HVAC-R systems to determine necessary repairs or replacements. Installed new HVAC-R systems in residential and commercial applications according to manufacturer specifications. Performed preventative maintenance on HVAC-R systems including cleaning, adjusting, and replacing parts. Provided technical support to customers regarding operation and maintenance of their heating and cooling systems. Replaced parts with new components according to manufacturer specifications. Ordered necessary parts from suppliers in order to complete job efficiently.

Education

HVAC-R Certification - HVAC-R

Penn Foster Career School
Scranton, PA
10-2015

High School Diploma -

Plainfield Central High School
Plainfield, IL
06-2007

Skills

  • Growth mindset
  • Group leadership
  • Ethics and integrity
  • Coaching techniques
  • Performance analysis
  • Feedback delivery
  • Collaboration
  • Training planning
  • Personable and friendly
  • Verbal and written communication
  • Effective communication
  • Building relationships

Accomplishments

  • Difference Maker Award
  • Multiple Employee of the Month Nominee
  • Received numerous commendations from supervisors for team building, mentoring and leadership skills.

Certification

  • EPA Certified
  • Several equipment certifications and fall protection trained

Professional References

  • Patrick Salcido (Current Learning and Development Manager Harbor Freight Tools Distribution Center)

 (951) 522-9240

jrsalcido88@gmail.com


  • Jeff Bocian (Current Service Manager Artisan Heating and Cooling)

(815) 690-5301

boc015@sbcglobal.net

Timeline

Performance Coach

Harbor Freight Tools Distribution Center
02.2023 - Current

Equipment Operator

Harbor Freight Distribution Center
07.2022 - 02.2023

HVAC-R Service Technician

Element/Artisan Heating and Cooling
03.2010 - 06.2022

HVAC-R Certification - HVAC-R

Penn Foster Career School

High School Diploma -

Plainfield Central High School
Joseph Bocian