LASHAWN MCCOY
Munster,IN
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
16
16
years of professional experience
Work History
Process Coach (Production Supervisor)
Ford Motor Company
04.2019 - 02.2023
- Trained and mentored 5-7 new personnel hired to fulfill various roles.
- Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring by 2%.
- Managed team of 8 production associates, overseeing productive production processes and meeting all deadlines.
- Maintained well-organized filing system to ensure easy access to important records and documents.
- Increased team productivity with effective delegation of tasks and prioritization of responsibilities.
Assistant Store Manager
Casual Male XL
01.2017 - 03.2019
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
Assistant Manager
Reliable News
03.2007 - 04.2018
- Managed social media accounts to promote news content and drive audience growth.
- Coordinated with photographers, videographers and graphic designers to supplement stories with multimedia content.
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Streamlined customer support processes for improved call handling times and resolutions.
Education
Bachelor of Science - Business Administration And Management
Ivy Tech College
Chicago, IL06.2025
High School Diploma -
Thornton Township High School
Harvey, IL05.2007
Skills
- MS Office
- Task Prioritization
- Decision-Making
- Organization and Time Management
- Verbal Communication
- Self-Directed
- Team building
Timeline
Process Coach (Production Supervisor)
Ford Motor Company
04.2019 - 02.2023
Assistant Store Manager
Casual Male XL
01.2017 - 03.2019
Assistant Manager
Reliable News
03.2007 - 04.2018
Bachelor of Science - Business Administration And Management
Ivy Tech College
High School Diploma -
Thornton Township High School
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