Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Joseph Bonhomme

Powder Springs,GA

Summary

Skilled at helping customers and business accounts to meet financial needs by developing customized product and service solutions. Well-versed in solving routine and complex financial problems. Good communication, multitasking and conflict resolution skills.

Overview

4
4
years of professional experience

Work History

Associate Banker

JPMorgan Chace
11.2022 - 05.2023
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Worked varied hours to meet seasonal and business needs.
  • Maintained relationships with customers to maximize sales opportunities.
  • Opened, closed, and updated accounts for customers.
  • Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Handled various accounting transactions.
  • Managed over 30 customer calls per day.
  • Balanced teller drawers and ATM cash
  • Opened, closed, and updated accounts for customers
  • Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse
  • Evaluated client financial positions and identified most appropriate banking products
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services
  • Processed applications for new accounts
  • Received loan and utility payments, sending funds to correct destinations
  • Generated monthly reports on customer activity and customer feedback
  • Calculated fees due, interest and change for customer transactions
  • Monitored and verified suspicious activity on customer accounts

Data Entry Operator

Quest Diagnostics
05.2021 - 10.2022
  • Completed data entry tasks with accuracy and efficiency.
  • Maintained files, records and chronologies of entry activities.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Verified data files prior to entry to maintain high data accuracy.
  • Sent completed entries for evaluation and final approval.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Collated and organized data entry documents into filing systems for easy access.
  • Entered data into various computer systems accurately using Microsoft Office Suite.

Data Entry Operator

SCL Construction
03.2019 - 05.2021
  • Maintained files, records and chronologies of entry activities.
  • Produced monthly reports with advanced Excel spreadsheet functions.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Evaluated source documents to locate needed information.
  • Compiled and verified accuracy and sorting information to prepare source data for computer entry.
  • Developed and maintained databases to store customer information.
  • Secured and protected data from unauthorized access by complying with security protocols.
  • Increased sales by 10%
  • Developed data entry policies and procedures in compliance with company standards.

Education

Medical degree - Medical Assisting

Florida Career College
Margate, Lauderdale, Fl
08.2022

Skills

  • Cash Handling
  • Money Transfers
  • Generating Referrals
  • Customer Transactions
  • Opening Accounts
  • Safe Deposit Box Oversight
  • Consumer Banking
  • ATM Balancing
  • Account Servicing
  • Reviewing Documents
  • Assessing Fraud Potential
  • Analyzing Data
  • Negotiating Terms
  • Documentation Skills
  • Risk Management Policies
  • Sales Proficiency
  • Product and Service Sales

Accomplishments

  • Certifications: Marketing Analytics: Setting and Measuring KPIs, Microsoft Excel 2021

Affiliations

2022 - Year Up is a leading one-year career development program with 250 corporate partners around the country; the program includes college-level courses, professional training, and a six-month internship. Developed an understanding of skillsets and traits necessary to achieve success in a corporate environment.

Timeline

Associate Banker

JPMorgan Chace
11.2022 - 05.2023

Data Entry Operator

Quest Diagnostics
05.2021 - 10.2022

Data Entry Operator

SCL Construction
03.2019 - 05.2021

Medical degree - Medical Assisting

Florida Career College

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Joseph Bonhomme