Joseph Bonnie
Madison,WI
Overview
4
4
years of professional experience
Work History
Research Intern
City of Atlanta Mayor's Office
Atlanta, USA
05.2024 - 09.2024
- Coordinated the Housing Help Center (HHC) applicant database, ensuring accurate and up-to-date records, clearing a backlog of 900 voicemails, conducting outreach to constituents to verify information and assistance needs, in turn causing a reduction in turnaround time from the office
- Categorized applicant information by risk level (e.g., senior, imminent risk, experiencing homelessness) to connect vulnerable populations with appropriate resources quickly and efficiently
- Created a property database assessing housing voucher acceptance, which involved outreach to property managers across Metro Atlanta, allowing the team to connect constituents to apartments accepting vouchers
- Analyzed data for trends and delivered reports to the HHC Director for use in both internal and external partnership meetings
Custodian
Nicholas Recreation Center
Madison, USA
09.2023 - 05.2024
- Provide event support across campus, ensuring timely venue setup and breakdown
- Improve student satisfaction by maintaining a sanitary, well-organized, and visually appealing environment
Server & Front Desk Staff
Comet Pub and Lanes
Decatur, USA
07.2021 - 06.2023
- Fostered effective communication between front and back-of-house staff, improving team operations and efficiency
- Supported launch of social media marketing campaign on Instagram
- Managed customer reservations, lane assignments and repairs, and shoe rentals
Office Assistant
Bonnie Law LLC
Decatur, USA
05.2020 - 08.2020
- Digitized files, organized legal documents, and provided administrative office support
- Fielded client inquiries and scheduled appointments in person and by phone and email
Education
Bachelor of Science - Consumer Behavior & Marketplace Studies
University of Wisconsin-Madison
Madison, WI05-2026
Skills
- Process Improvement
- Canva
- Microsoft Office
- Microsoft Teams
- Microsoft PowerPoint
- Microsoft Excel
- Experience with various CRM systems
Student Organizations
- Data Science Club, Winter 2022 - Present
- Anatomy Club, Winter 2022 - Present
- Pickleball Club, Winter 2022 - Present
- Student Retail Association, Fall 2024 - Present
Timeline
Research Intern
City of Atlanta Mayor's Office
05.2024 - 09.2024
Custodian
Nicholas Recreation Center
09.2023 - 05.2024
Server & Front Desk Staff
Comet Pub and Lanes
07.2021 - 06.2023
Office Assistant
Bonnie Law LLC
05.2020 - 08.2020
Bachelor of Science - Consumer Behavior & Marketplace Studies
University of Wisconsin-Madison
Similar Profiles
MICHELLE MIDANIERMICHELLE MIDANIER
Clean Energy Programs Associate at City of Atlanta, Mayor's Office of Sustainability & ResilienceClean Energy Programs Associate at City of Atlanta, Mayor's Office of Sustainability & Resilience
APOLLO JAPOLLO J
Soical Media Coordinator / Graphic Designer - Atlanta Jazz Festival at City of Atlanta - Mayor's Office of Cultural AffairsSoical Media Coordinator / Graphic Designer - Atlanta Jazz Festival at City of Atlanta - Mayor's Office of Cultural Affairs
Ebony BrooksEbony Brooks
Executive Assistant at City of Atlanta Department of TransportationExecutive Assistant at City of Atlanta Department of Transportation
Thomas "Mason" WilliamsThomas "Mason" Williams
Pharmacist at Walgreens Boots AlliancePharmacist at Walgreens Boots Alliance
Ella CookElla Cook
Lifeguard at City of MadisonLifeguard at City of Madison