Joseph Boose
Cleveland,OH
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
1
1
year of professional experience
Work History
Retail
Rise Up
Willoughby, OH
01.2023 - 05.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Retail Worker
Marcs
Mentor, OH
05.2022 - 08.2022
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Processed returns and exchanges according to company policies while maintaining positive customer relations.
- Assisted in ringing up sales at registers and bagging merchandise.
Education
James Ford Rhodes High School
Cleveland, OH05-2024
Skills
- Retail
- Retail Sales
- Retail Logistics
- Retail experience
- Retail Marketing
- Retail transactions
- Retail Floor Stocking
- Stocking Supplies and Retail Products
- Cash Register Operation
- Cash Handling
- Credit and cash transactions
- Customer service excellence
- Cash Drawer Balancing
- Time management skills
- Complex Problem-Solving
- Conflict Resolution
Timeline
Retail
Rise Up
01.2023 - 05.2023
Retail Worker
Marcs
05.2022 - 08.2022
James Ford Rhodes High School
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