Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Bortfeld

Amarillo

Summary

Accomplished Senior Kitchen Manager at The Cheesecake Factory, renowned for optimizing kitchen operations and enhancing food presentation. Expert in sanitation standards and fostering team collaboration, consistently exceeding budget targets. Proven track record in reducing waste by 20% and elevating guest satisfaction through strategic problem-solving and effective communication.

Culinary management professional with comprehensive background in leading kitchen operations, maintaining high standards of quality, and driving team performance. Adept at fostering collaborative environment and adapting to changing needs to achieve consistent results. Known for effective team collaboration and results-oriented approach, while excelling in inventory control and staff training.

Overview

11
11
years of professional experience

Work History

Senior Kitchen Manager

The Cheesecake Factory
10.2020 - 04.2025
  • Developed a strong team of culinary professionals through ongoing coaching, training, and mentoring.
  • Implemented rigorous safety and sanitation protocols, ensuring compliance with local health department regulations.
  • Mentored junior chefs in advanced culinary techniques, fostering a collaborative learning environment within the kitchen team.
  • Fostered a culture of continuous improvement by regularly soliciting feedback from staff members about potential improvements to operations.
  • Assisted in the recruitment process for new hires by interviewing candidates, assessing their skills, and making recommendations to upper management based on fit within the existing team dynamic.
  • Facilitated effective communication within the kitchen team, addressing concerns promptly and fostering a positive work atmosphere.
  • Managed employee scheduling to maintain optimal staffing levels during peak business hours while minimizing labor costs.
  • Collaborated with front-of-house staff to ensure seamless coordination between the kitchen and dining areas.
  • Enhanced kitchen efficiency by streamlining prep processes and implementing time-saving techniques.
  • Elevated guest satisfaction by maintaining high standards of food quality and presentation.
  • Optimized kitchen workflows, resulting in reduced ticket times and increased table turnover rates.
  • Maintained a professional and organized kitchen, ensuring that all staff members adhered to established safety and sanitation protocols.
  • Consistently met or exceeded budget targets by closely monitoring expenses and making strategic adjustments as needed.

Kitchen Shift Leader

Sullivan's Eatery and Creamery
03.2014 - 10.2020
  • Reduced food waste through effective inventory management and proper storage techniques.
  • Performed routine equipment maintenance checks to minimize downtime due to malfunctions or repairs.
  • Enhanced customer satisfaction by ensuring timely delivery of high-quality meals.
  • Oversaw daily prep tasks to maintain adequate stock levels for smooth service throughout shifts.
  • Maintained a clean, safe, and sanitized work environment in compliance with health regulations.

Education

No Degree - Medical

Medtech Training Academy
Tucson, AZ
05-2017

No Degree - Fire Fighting

JTED Fire Academy
Tucson, AZ
06-2016

Mountain View High School
Tucson, AZ
05-2016

Skills

  • Sanitation standards
  • Kitchen operations
  • Health and safety regulations
  • Food presentation
  • Scheduling and rostering
  • Waste reduction
  • Allergen awareness
  • Food safety compliance
  • Culinary techniques
  • Budgeting and cost control
  • Customer service
  • Problem-solving
  • Safety audits
  • Attention to detail

Timeline

Senior Kitchen Manager

The Cheesecake Factory
10.2020 - 04.2025

Kitchen Shift Leader

Sullivan's Eatery and Creamery
03.2014 - 10.2020

No Degree - Medical

Medtech Training Academy

No Degree - Fire Fighting

JTED Fire Academy

Mountain View High School

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