Joseph Bovey

• Created and implemented plans for inventory control, material requirements, and production processes.
• Monitored the progress of production activities to ensure on-time delivery of products.
• Coordinated with other departments such as engineering, purchasing, and warehouse to ensure smooth operations.
• Worked closely with suppliers to ensure timely delivery of materials and components needed for production.
• Analyzed data from various sources such as sales orders, forecasts, inventories. to create accurate production plans.
• Determined resource allocations based on available resources and forecasted demand.
• Identified potential bottlenecks in the supply chain process and developed corrective actions accordingly.
• Evaluated existing systems for efficiency improvements in order to reduce costs and improve quality standards.

• Led the full case order fill team to it's first ever OSHA free year in building history.
• Scheduled staffing, equipment and space utilization to fulfill production goals during both peak and non-peak periods.
• Initiated and conducted ongoing conference calls with sales to confirm order management met or exceeded customer expectations.
• Evaluated procedures, making corrections and changes to reduce safety issues and meet compliance.
• Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
• Increased productivity through cross-training and thorough training of both current employees and new hires.
• Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.

• Demonstrated self-reliance by meeting and exceeding workflow needs.
• Avoided delays by carefully planning best routes with GPS.
• Recognized by management for providing exceptional customer service.
• Consulted with customers to gain feedback and address concerns with products or services.
• Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
• Offered education and resources to streamline customer product adoption and use.
• Performed troubleshooting by inspecting equipment and measuring signals to identify issues.
• Upheld strict safety standards when using ladders, tools, electrical devices and other equipment to protect team members, customers and structures from harm.

• Manage a team of 10 Target security specialist and 9 backups responsible for the safety of over 1,000 team members in our 1.5 million ft. facility
• Managed yard capacity and scheduling changes during fall season to help support operations.
• Obtained positions of increasing responsibility based on expertise in loss prevention and distribution operations
• Monitored loss prevention operations to reduce the impact of loss and identify theft and fraud
• Conducted thorough investigations of theft-related issues with potential to impact company operations and objectives negatively
• Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
• Monitored multiple databases to keep track of all company inventory
• Effectively controlled the release of proprietary and confidential information for general client lists

• Planned and executed Preventive maintenance during non operational hours
• Oversaw various large scale projects from conceptualization to completion
• Led team of 7 mechanics and utility attendants engaged in delivering assistance to customer service department on daily basis
• Proactively identified and solved complex problems impacting operations management and business direction
• Conducted analysis to address poor run times with our batteries which led to increased performance and improved run times. I did this through a series of tests and holding our outside vendor to higher expectations
• Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
• Monitored multiple databases to keep track of all company inventory

• Trainer
• Perform battery changes and battery maintenance to ensure minimal operations downtime
• Responsible for trailer maintenance to ensure availability of trailers for replenishment to stores
• Helped achieve company goals by supporting production workers
• Worked with managers to implement the company's policies and goals
• Reviewed operations and conferred with technical or administrative staff to resolve production and processing problems
• Troubleshoot problems with equipment, devices or products
• Provided base level IT support to company personnel

Assets Protection Tech

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• De-escalation and non violent intervention certified
• Maintained composure and patience in face of difficult customer situations
• Installed, maintained and repaired security systems and programmable logic controls
• Implemented video surveillance, motion detection and closed-circuit television systems to aid in monitoring the premises
• Conducted investigations regarding suspected incidents of external fraud and employee theft

Warehousing

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• Supervised material flow, storage and order fulfillment
• Unloaded, picked, staged and loaded products for shipping
• Resolved issues in a timely manner, including coordinating and processing returns
• Cleared damaged items and loaded freight

Inbound

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• Received incoming shipments and reviewed contents against purchase order for accuracy
• Resolved issues in a timely manner, including coordinating and processing returns
• Verified and recorded the count and condition of cargo received