Joey Bowman
Tampa,FL
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
7
7
years of professional experience
Work History
Notcher Boss/Beertender
Jack Browns Beer And Burger Joint
Norfolk, VA
10.2019 - 10.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Checked identification for minimum age for sale of alcoholic beverages.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
Bartender/Caterer
Black Pelican Seafood Restaurant
Chesapeake, VA
04.2015 - 06.2019
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Replenished banquet stations and verified food temperatures and cleanliness of service areas.
- Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
- Collaborated with clients to plan event venues, menus and budgets.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
Education
Associate of Science - Business Administration
Tidewater Community College
Norfolk, VA05.2016
Skills
- Quality Assurance
- Measurement Collection
- Manufacturer Application Specifications
- Attention to Detail
- Excellent Communication
- Customer Service
- Multitasking Abilities
- Customer Loyalty
Timeline
Notcher Boss/Beertender
Jack Browns Beer And Burger Joint
10.2019 - 10.2022
Bartender/Caterer
Black Pelican Seafood Restaurant
04.2015 - 06.2019
Associate of Science - Business Administration
Tidewater Community College
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