Dynamic leader with extensive experience in program management and strategic planning at Aviation Technical Services, Inc. Proven track record in cross-functional leadership and technical training, achieving 100% compliance in training programs. Skilled in marketing and SEO, driving organizational growth through innovative solutions and effective team building.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Owner / CEO
Mattress by Appointment Smokey Point
06.2023 - Current
Search Engine Optimization / Marketing
Sales
Finance
Strategic planning / Goal setting
Member, Stilly Valley Chamber of Commerce
Social media development
Program Manager
Aviation Technical Services, Inc (ATS)
06.2017 - 06.2023
Company Overview: ATS is an industry leader in aviation maintenance, repair, and overhaul with repair stations in Washington, Missouri, and Texas.
737 MAX Interior Reconfiguration Modification Program with Boeing as my customer
Consulted on negotiation strategies of contractual documents and binding agreements that allowed us to maintain forward momentum on the program when faced with challenges throughout the stages of program completion
Managed cross functionally between Operations, Regulatory Compliance, Manufacturing, Engineering, and Logistics to lead, create, implement, and drive processes that improved execution, communication, and delivery
Using project planning techniques to manage large and complex programs through their development to ensure success in staying within scope, budget, and quality
Sr. Manager, Training
Aviation Technical Services, Inc (ATS)
07.2018 - 07.2020
Achieved 100% compliance with mandated training courses despite 75% budget reduction during pandemic.
Oversaw all ATS technical training programs, ensuring adherence to FAA-approved standards.
Analyzed data from market research surveys to identify trends and develop actionable insights for organizational growth.
Managed cross-functional teams across multiple facilities to implement virtual training swiftly.
Expanded support for frontline workers through enhanced in-person and virtual training options.
Developed pilot program to enhance skills of heavy structures mechanics.
Collaborated with customers and leaders to align training goals and requirements.
Applied instructional design theory and FAA regulations to ensure program effectiveness.
Led multi-state team of technical training partners, fostering effective communication.
Aircraft Maintenance Supervisor
Aviation Technical Services, Inc (ATS)
07.2017 - 07.2018
Monitored and corrected labor hours to prevent exceeding estimates and ensured timely job revisions.
Conducted pre/post documentation for 737NG/A330 aircraft in collaboration with planning, materials, QC, managers, and the Director of Maintenance.
Provided daily oversight and direction to employees on time management and task prioritization.
Ensured adherence to company policies through proper training and knowledge sharing for all assignments.
Field Service Material Representative
Collabra (contracted to Southwest Airlines)
08.2015 - 06.2017
Company Overview: Southwest Airlines has been around since its first flight in 1971. With 47 consecutive years of profitability through 2019, Southwest is one of the most honored airlines in the world, known for a triple bottom line approach that contributes to the carrier’s performance and productivity, the importance of its people and the communities they serve, and an overall commitment to efficiency and the planet.
Work directly with materials and production personnel from both SWA and ATS to ensure on-time delivery of required materials and supplies required to perform aircraft maintenance
Monitored compliance was met for all SWA Supply Chain policies, operational procedures, FAA guidelines, and all other regulatory requirements
Coordinated all aspects regarding removal, repair, and returned components were completed for all aircraft heavy maintenance visits
Aerospace Instructor
Xerox (contracted to The Boeing Company)
09.2014 - 08.2015
Company Overview: The Boeing Company is the world’s largest aerospace company and leading manufacturer of commercial jetliners, defense, space and security systems, and service provider of aftermarket support. The company supports airlines and U.S. and allied government customers in more than 150 countries. Boeing products and tailored services include commercial and military aircraft, satellites, weapons, electronic and defense systems, launch systems, advanced information and communication systems, and performance-based logistics and training.
InDoc instructor for new employees in the mechanical or avionics career field
Responsible for all lesson planning and preparation of classroom materials
Provided individualized student instruction while monitoring for understanding and mastery of specific tasks
Conducted all lab safety and training
Responsible for ensuring students met all FAA guidelines for electrical and mechanical certification for the Boeing 737, 747, 767, 777, and 787.
Staff Sergeant E-5
United States Air Force
01.2006 - 01.2012
My work as the Crew Chief on the Hercules C-130 required responsibility for the career development of 20 new Airmen entering the aircraft maintenance field. I provided hands-on-training, education assistance, and life skills as we tirelessly worked to complete all heavy checks, refueling, hydraulic and electrical systems maintenance, and maintenance related to personnel airdrop missions and pre-flight inspections.
As a Maintenance Operations Controller I was responsible for maintenance, flights and landings for inbound and outbound aircraft, and direction of aircraft to the proper airfield coordinates and refueling operations.
Education
Master of Business Administration – MBA - Business Administration, Human Resources Mgmt
City University of Seattle
Seattle, WA
01.2020
Bachelor of Arts – BA - Business Administration and Management, General
City University of Seattle
Seattle, WA
01.2017
Associate of Science – AS - Aeronautics/Aviation/Aerospace Science and Technology, General
Community College of The Air Force
Maxwell AFB, Alabama
01.2011
Skills
Marketing and SEO
Finance and logistics
Strategic planning
Program management
Employee and curriculum development
Cross-functional leadership
Technical training and team building
Certification
Certified Aircraft Mechanic (A&P) – Airframe and Powerplant Certificate #3764809
Timeline
Owner / CEO
Mattress by Appointment Smokey Point
06.2023 - Current
Sr. Manager, Training
Aviation Technical Services, Inc (ATS)
07.2018 - 07.2020
Aircraft Maintenance Supervisor
Aviation Technical Services, Inc (ATS)
07.2017 - 07.2018
Program Manager
Aviation Technical Services, Inc (ATS)
06.2017 - 06.2023
Field Service Material Representative
Collabra (contracted to Southwest Airlines)
08.2015 - 06.2017
Aerospace Instructor
Xerox (contracted to The Boeing Company)
09.2014 - 08.2015
Staff Sergeant E-5
United States Air Force
01.2006 - 01.2012
Master of Business Administration – MBA - Business Administration, Human Resources Mgmt
City University of Seattle
Bachelor of Arts – BA - Business Administration and Management, General
City University of Seattle
Associate of Science – AS - Aeronautics/Aviation/Aerospace Science and Technology, General