Joseph B. Platt
Honolulu,HI
Summary
Dynamic defense mission professional with over 21 years of military experience and a robust background in supporting operations and maintenance of secure DoD information management systems. Recognized for asking critical questions, navigating complex scenarios, and delivering innovative solutions to enhance mission effectiveness. Possesses an active TS/SCI clearance and a strong suite of technical certifications, dedicated to fostering a seamless onboarding and operational experience for service members in diverse and challenging environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Datacenter Service Engineer / Hiring Our Heroes Fellowship
Microsoft
Redmond (Remote), WA
09.2024 - Current
- Evaluated pre-production datacenters to optimize usage and efficiency
- Defined utilization metrics for lab servers and devices comprehensively
- Collaborates with lab managers to develop solutions for adjusting infrastructure based on customer requirements and spacing challenges
- Supported multi-departmental projects for infrastructure improvement
Senior Technical Advisor/ Program Manager
U.S Army
Honolulu, HI
01.2023 - 01.2024
- Led operations and maintenance for secure DoD information management systems, ensuring adherence to security protocols and operational readiness.
- Facilitated the onboarding and training of personnel, improving acclimation and support processes for U.S Service members.
- Developed and implemented information systems management procedures, optimizing communication and coordination within the team.
- Managed crisis-action duties, ensuring effective response to emerging situations and personnel support needs
- Conducted research and developed solutions to technical challenges encountered by the organization.
Senior Infrastructure Engineer
U.S. Army
Honolulu, HI
01.2021 - 01.2023
- Installed, configured, and operated various hardware and software systems, including telephony and mobile communications, to support mission-critical operations.
- Resolved escalated issues promptly and effectively, fostering a positive and productive work environment
- Identified opportunities for process improvement, implementing solutions that enhanced support and operational efficiency.
- Prepared and maintained documentation including architecture diagrams, operating plans, and disaster recovery plans
- Analyzed system logs for potential issues and took corrective action when necessary.
- Collaborated with other IT teams to resolve complex technical problems in production environments.
Senior System Administrator
U.S. Army
Camp Zama, Japan
01.2018 - 01.2021
- Facilitated integration ensuring secure use of critical information functions
- Completed key objectives ahead of schedule by taking on additional responsibilities
- Managed operation and maintenance of 100+ Logistics Information Systems valued at over $1.9M
- Managed account setup and authorizations as per organizational standards.
Systems Administrator
U.S. Army
Fort Campbell, KY
01.2015 - 01.2018
- Led adoption and usage of change initiatives to include innovative approaches to organizational challenges as well as System and Software Lifecycle Management
- Managed Information Assurance and Knowledge Management for 1,000 users
- Oversaw POA&M and ATOs related to Cyber Security requirements
- Developed strategies for redundancy, improving overall reliability of essential systems.
- Aimed to enhance delivery of IT services for users through meeting participation
Education
Master of Science - Cybersecurity and Information Assurance
Western Governors University
Salt Lake City, Utah12.2025
Bachelor of Science - Health Science
Trident University International
Cypress, CA12.2014
Associates of Arts - General Studies -Technology
Pierce College
Puyallup, WA12.2009
Skills
- Operations & Maintenance of DoD Information Systems
- Windows OS & Active Directory Expertise
- Crisis Action Coordination & Customer Support
- Information Systems Management & Process Improvement
- Emerging Technologies & Solutions Implementation
- Team Leadership & Conflict Resolution
- Agile Development
- Preventive Maintenance
- Technical Support
- Technical consulting
- Tools & Technologies: Azure, Terraform, Kubernetes, and Docker
- Development Methodologies: Agile
Certification
- Microsoft Azure Fundamentals
- ITILv4
- C|HFI Certified Hacking Forensic Invest.
- NetApp Certified Data Administrator
- Microsoft Certified Professional
- Advanced Security Practitioner (CASP+)
- Network+
- Security+
- Project+
- CISSP (Est 12/25)
Technicalcompetencies
Windows, Active Directory, Azure, Terraform, Kubernetes, Docker, Atlassian Suite (Jira, Confluence), Agile, Site Reliability Engineering Concepts
References
References available upon request.
Timeline
Datacenter Service Engineer / Hiring Our Heroes Fellowship
Microsoft
09.2024 - Current
Senior Technical Advisor/ Program Manager
U.S Army
01.2023 - 01.2024
Senior Infrastructure Engineer
U.S. Army
01.2021 - 01.2023
Senior System Administrator
U.S. Army
01.2018 - 01.2021
Systems Administrator
U.S. Army
01.2015 - 01.2018
Master of Science - Cybersecurity and Information Assurance
Western Governors University
Bachelor of Science - Health Science
Trident University International
Associates of Arts - General Studies -Technology
Pierce College